Review Time
I feel compelled to share my negative experience with the service provided for deliveries. Over the past year, I've encountered consistent problems with deliveries from my local liquor store that uses this service. Here's the situation: every time I place an order for delivery, something goes wrong. With freezing temperatures outside, I prefer not to shop in-store or pick up my order. I opted for delivery, but after it was half an hour late, I called the store. The employee informed me that no one was available to deliver at that moment. Ultimately, my order arrived over an hour late, which was fortunate since it wasn't something I urgently needed. Earlier, I tried to utilize a free delivery offer I received via email, but when I proceeded to checkout, I was prompted to pay for delivery. Upon calling the store for clarification, I was told they couldn't address the delivery charge because it was managed by another company. That company was the one providing the service. Be cautious when relying on deliveries from any liquor store or other businesses that use this service. Set your expectations low, as you may find yourself disappointed. They aren't worth the trouble unless you're truly in a bind.
I feel compelled to share my negative experiences with the service from the company. Over the past year, I've faced numerous delivery issues with my local store, which relies on this service. Each time I place an order, there seems to be a problem. With freezing temperatures outside, I prefer to order delivery rather than shop in-store. However, when my order was half an hour late, I contacted the store, only to be informed that no one was available to deliver. By the time I finally received my order, it was over an hour late. Thankfully, I didn't need it urgently. Earlier, I attempted to use a free delivery offer I received via email, but was charged for delivery at checkout. When I called the store for clarification, the employee informed me that they couldn't help since the charge was through a different company. Good luck if you plan on using this service for deliveries from any store; you likely won't get much satisfaction.
We are facing ongoing challenges accessing the API information. Unfortunately, the support team doesn’t seem to understand APIs, making it difficult to resolve these issues. We would appreciate being connected with someone more knowledgeable to assist us effectively. Trying to get API information from this team feels like asking someone with no tech background to explain complex technology.
City Hive is severely disappointing, as reflected in other reviews. If you're a merchant considering this service, be warned: YOU WILL LOSE CUSTOMERS. As a consumer, I've struggled with this platform for years. On the rare occasions I received a response, I was told they were addressing the issues. I seriously doubt the legitimacy of this company.
It seems that this service is the delivery option for a local store. My delivery was delayed, which is manageable, but the delivery person only spoke a different language, which I do not understand. Despite my efforts to communicate, I ended up not receiving my order, and the store manager offered no assistance. I am very dissatisfied with both the store and the delivery service.
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City Hive is the leading e-Commerce, Mobile commerce and Data Platform in the Wine, Beer and Spirits business. Retailers, Wholesalers, Distributors and Suppliers are using the City Hive platform on a daily basis to increase sales, improve operations and have an effective and measurable reach out to their clients and partners.
Our platform augments any website with a fully functional, universal point of sale and delivers targeted offers that can be sold directly to end users without redirection to a 3rd party site.
The City Hive platform utilizes its patented technology along with location sensitivity, proprietary machine learning algorithms and data analytics in order to leverage the power of the company’s rapidly expanding retail partner network and enable the sale of wine and spirits online and in store.
Our turnkey solution enables clients to utilize existing infrastructure to monetize content and sell more products at an increased efficiency.See more
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