closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Chester Smith
Close brothers are very helpful and…

Close brothers are very helpful and courteous it was a pleasure dealing with them and I would definitely use them again in the future

5
Date of experience: Mar 15, 2024
Conrad Smith
Very helpful and very friendly and very…

Very helpful and very friendly and very good service 👏 👍

5
Date of experience: Mar 15, 2024
Drayfiltre86
Very quick and easy to use this site

Very quick and easy to use this site, very professional service throughout

5
Date of experience: Mar 12, 2024
Just a quick and easy to get a policy…

Just a quick and easy to get a policy with them

5
Date of experience: Mar 11, 2024
Chandos Kelly
Yes Thankyou Close Brothers for your…

Yes Thankyou Close Brothers for your very professional members of staff and your Company Policies that was very helpful and important to us as the public.Everything has gone smoothly and I will personally be passing your name to friends and family in the future.Once again I Thank you all.Yours Sincerely - Clive Turner

5
Date of experience: Mar 10, 2024
Utterly shocking behaviour

Took out van insurance and I didn't have sufficient monies in my account this month. I have multiple bank accounts with ample money to transfer across at a moments notice.For the last 20 years missed direct debits are tried again a few days later.Not this company. I received a default notice over £85 which is taking the Michael.Yes it's my fault but I have never ever had a default notice against my name. Ever. They even charged me £25 for the letter.I will never use this company again. No other company has ever done this to me before. I am 53 years of age, mortgage free and run my own business so have now had my credit rating sctewed up. Surely a simple text message to remind me would suffice.

1
Date of experience: Mar 09, 2024
Darla Taylor
Absolutely over the moon the way they…

Absolutely over the moon the way they treated me so understanding and exceptional to deal with would highly recommend to anyone looking for finance A++++++

5
Date of experience: Mar 08, 2024
Sean L.
Understandable and no problem thanks…

Understandable and no problem thanks for.my finance very affordable

5
Date of experience: Mar 08, 2024
Leila Flores
Amazing payment plans

Amazing payment plans

5
Date of experience: Mar 07, 2024
Nicodemus Foster
Damaged car

Avoid took roughly 12 months to send a car back. Due to the fact the garage refused the car back which caused me massive problems and then to find out close brothers sold the car back to them. Why refuse the car in the first place madness

1
Date of experience: Mar 07, 2024

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