Review Time
SCAM ALERT📢📢📢📢SCAM ALERT
They keep trying to take money off of my debit card and I'm not making the transactions I had to block them on my card but they need to stop it's everyday they try to take out money this is a scam scam scam
Decent bonuses and decent selection of games. But what truly set it apart for me was the customer service. Valerie went out of her way to accomodate me
and I found that though she was absolutely above average across the board , great customer service seemed to be part of the culture at Coinz. Sadly this is rare in internet gaming these days
Horrible! Bought the 9.99 package and got 25 free sweeps coins just to get screwed and not one single bonus and very little line hits. Gone in less than 10 minutes betting the absolute minimum. Closed my account so fast. Go play on Stake.us or Richsweeps instead. They at least let you play longer than 10 minutes.
After signing up I was not offered the 25 sc for $9.99 that they claim to make available to all new players. When I contacted customer support about this I was basically brushed off and hung up on. Obviously this store doesn't care about how their customers are treated. I'm just glad I didn't submit a bunch of my personal info cuz at this point I'm considering this "casino" a scam. Legit casinos don't need to put out false advertisement to get customers. Just saying...
AVOID THIS PLATFORM AT ALL COSTS! IT'S A TERRIBLE SITE, SLOW, WITH UNREALISTIC REVIEWS, AND YOU WON'T GET PAID. THEY TOOK MONEY FROM MY FREE SPINS AFTER I PURCHASED A PACKAGE AND ONLY WON A MEAGER $5 FROM 50 FREE SPINS. THEN, THEY CLOSED MY ACCOUNT. I AM CONSIDERING LEGAL ACTION. OTHER PLATFORMS HAVE ALREADY FACED CONSEQUENCES. I WILL ENSURE THAT NO ONE ASSOCIATED WITH THIS COMPANY ESCAPES UNPUNISHED. MANY OTHERS HAVE JOINED FORCES TO TAKE THEM DOWN, AND WE WILL NOT BACK DOWN!
I requested for my account to be deleted. The welcome offer was only available for one hour. Currently, I only have funds in an account linked to a virtual card, which I couldn't verify, preventing any potential redemption. They keep claiming they are closing or restricting my account, yet it isn't even verified. All I did was register with my phone number, birthday, and email. After noticing the limited time on the welcome offer and inquiring about verifying the virtual card, which was denied, I asked for account deletion. Instead, they just closed it. There's a clear distinction there; they still retain my information. What kind of casino offers a one-hour welcome package? It's absurd, and they won't delete your account because they likely sell your details to others. This has been the worst experience I've had with a sweeps casino. I hope they end up like others that have closed. They all claim you can't delete your account, which is misleading. I would suggest many other casinos, but certainly not this one. I anticipate they will keep sending me promotions. I intended to verify and make a purchase until I realized that without a verified payment method, I wouldn't be able to redeem anything. No one plays with gold coins for enjoyment; despite what they claim, sweeps casinos are indeed real money gambling. It's even worse because they refuse payment if verification isn't possible, yet they fail to communicate this before you make a purchase. If I had bought coins using my virtual card on a payment platform, which oddly doesn't have my name, I would have been unable to redeem and would have effectively lost my money. The gambling commission needs to be alerted about their refusal to delete accounts.
Avoid this website at all costs. It doesn't give off a secure vibe. Let me explain. After signing up, I was offered a decent welcome package, which I decided to try. I play at many places, and I quickly lost that initial bonus on small spins in just a few minutes. Honestly, I don't think I even won back a dollar. The overall atmosphere feels off. Considering other reviews about redemption issues and delays, I thought I'd see for myself. Unfortunately, my experience confirmed the low rating. I closed my account within 20 minutes, and the representative on live chat didn't make any effort to keep me as a customer. It's unfortunate for them, especially knowing how much I typically spend. If you're considering playing sweeps, I recommend sticking with a more reputable option.
I am truly disappointed with the service I received. From the initial interaction, the team lacked courtesy and attention to detail, and their responses were often delayed. I felt confused throughout the process, which diminished my confidence. Their lack of persistence and professionalism led to a frustrating outcome. I cannot recommend this service to anyone in need of reliable assistance.
Like others, I faced a frustrating situation with a $500 redemption, going through numerous obstacles. I repeatedly inquired about the status of my redemption, and in the midst of my conversation, my account was suddenly closed. When I sought clarification, they refused to provide a specific reason. This service seems untrustworthy. The listed headquarters appears to be a vacant lot associated with an individual who seems to be scamming people. I strongly advise against using this website.
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