coldture.com

4.2
4.2 Based on 87 reviews

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Average Rating

4.2

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5

87 Reviews

5 Star
78%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
21%

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I recently purchased a cold plunge from…

I recently purchased a cold plunge from Coldture, and I couldn't be more thrilled with both the product and my overall experience. From start to finish, Coldture exceeded my expectations in every way.First and foremost, the quality of the cold plunge is outstanding. It is incredibly durable, easy to use, and most importantly, it delivers exceptional cooling performance. Whether I'm using it after a workout or simply to relax on a hot day, it provides instant relief and stays cold for an impressive amount of time. The design is sleek and user-friendly, making it a perfect addition to my routine.The customer service is equally impressive. Their team was responsive, knowledgeable, and genuinely cared about my satisfaction. They answered all my questions promptly and provided helpful tips to get the most out of my cold tube. Shipping was fast, and the product arrived in perfect condition, well-packaged and ready to use.I also appreciate the company's commitment to quality and customer satisfaction. It’s clear that they put a lot of thought into their products and services. I feel confident recommending Coldture to anyone in need of a high-quality cold plunge.Overall, my experience with them has been nothing short of amazing. The cold plunge is a fantastic product, and the company's dedication to excellence is evident in every aspect of their business. If you're considering a purchase, look no further – you won't be disappointed!

5
Date of experience: Jun 02, 2024
Sandy
The best cold tub on the market

The best cold tub on the market, this is exactly what I was missing in my fitness routine. I had some inflatable tubs but changing the water every few days became counterproductive. I love my new cold plunge! customer service was exceptional!

5
Date of experience: May 24, 2024
Annette Kelly
DON’T WASTE YOUR MONEY

Have been requesting a return on my tub and chiller for a week now and have not hear ANYTHING! Ignoring emails, won’t answer phones and straight up won’t accept a return! Don’t waste your money! Had high hopes for this product, but the customer service absolutely ruined it for me!

1
Date of experience: May 05, 2024
Top tier cold tub - this is what you’re looking for

Top tier cold tub. Quality is awesome and the service is elite, everything you want from a cold tub company. These guys have been around for awhile so they’ve figured out all the kinks and they deliver an excellent product.

5
Date of experience: May 01, 2024
Albert
Quick Shipping + VIP Treatment

My tub shipped within a day and I got an email and phone call from the founders to assist me with setup and answer my questions. The tub comes with everything I needed to setup + I even got a step stool and repair kit (just in case).

5
Date of experience: Oct 27, 2023
posigaming63
I bought this coldture 1 year ago

I bought this coldture 1 year ago. I have nothing but the most respect for the team at coldture. There product as been everything they have told me and there service is even better. Straight up service and easy to get a hold of. They even answered me after work hours which I dont expect but I found that over the top. I highly recommend this company to people looking to get the best cold plunge in the game.

5
Date of experience: Jun 03, 2023
HeadTrigger10
delays... ignored emails... wont let me cancel

I would not use this service for their customer service alone. I cannot speak to the quality of the product since after waiting 2 months I have not received it. Initially on their site they said 3-4 week delivery. They did not even provide an update until I sent them a bunch of emails which they initially ignored for a week. When asking to cancel they again just keep ignoring my emails.I'll update this if they send my money back.update: after contacting shopify I was able to get a refund from the seller

1
Date of experience: Mar 19, 2023

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