Review Time
I feel deceived! Avoid signing up for this. I was unable to register for this classroom despite numerous attempts to submit my email, and I received no response to access my account. I want to cancel my subscription, but there’s no way to do so without logging in. There’s no phone support available, only email, and I have yet to receive a reply from the support team. Don't be misled by this service.
I've been deceived! Avoid this at all costs. I could never complete my registration for the class; every time I tried to sign up and submitted my email, I received no response. I want to cancel my subscription, but I can't do that without access to my account. There's no phone support or help, just an email option. Unfortunately, I never hear back from anyone from this company. Don't be fooled by this service.
As mentioned before, this company is nearly a scam. You sign up for a free trial with no communication, and before you know it, they start withdrawing money from your account. The only email I received after disputing the charges was full of excuses, offering a voucher and another free trial without any mention of a refund. I'm definitely not satisfied and feel cheated.
AVOID THIS SCAM! I signed up for a one-time downloadable photography guide for $9, but they enrolled me in an ongoing program for $49 per month without my consent. When I reached out, there was complete silence. No replies to my emails. They are shameless fraudsters.
This site is nearly a scam. I signed up for access to their content for $5, only to be charged $49 per month for three months before I realized I unintentionally agreed to a subscription. I never received emails explaining this would happen, nor did I authorize access to their materials. "Buyer beware," read their terms and conditions carefully before proceeding. I'm down $147 with no benefits.
0.5 Rating, if I could! There are many complaints about this company. I signed up for three promotional offers, but monthly charges of $49 appeared on my credit cards during the holidays when I wasn't checking closely. When I discovered the charges, I tried calling customer service multiple times, but that number is nonfunctional...SURPRISE! They did respond to their support email, and after I strongly objected to the charges, they refunded $247 of the $394 charged, leaving $147 on one card. My argument is that if they admitted they were wrong to charge me on two cards, then it’s also wrong to charge the third card! I will update my review positively if they issue a refund for these fraudulent charges, but I’m not holding my breath!
I should have checked reviews first before engaging with this organization. I've emailed them three times requesting a refund of nearly £40. I don't even remember signing up for anything other than a free trial, and my emails for resolution are always ignored. It's unfortunate that other course providers continue to recommend this service.
I purchased a couple of courses and opted out of their subscription, even deleting my card details. However, I noticed a deduction of 48 euros from my account, despite having opted out. I emailed them, but they haven't replied. After multiple emails, they agreed to a refund. Although I deleted my details to stop the subscription, it seems the system was still set to charge me. Buyer beware!
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Since 2014, our mission at Cole’s Classroom has been simple: to provide affordable, high-quality training for photographers at every stage of their journey—from brand-new beginners to seasoned professionals.
Regarding our Trustpilot reviews, we want to offer full clarity about our most popular program: Cole’s Classroom Pro. This monthly membership includes access to more than 28 in-depth courses, over 300 quick video tutorials, and 15 behind-the-scenes, on-location photo sessions, all for $49 per month.
To make joining risk-free, every new member begins with a 10-day free trial. This gives full access to the entire library so photographers can explore everything and decide—without pressure—whether the membership is right for them.
We’re committed to transparency. At the time of purchase, we clearly outline what’s included, how the trial works, and when it converts. We also make cancellation easy: there is a cancellation link on our product pages and support pages, and we send multiple reminder emails before any trial converts to a paid membership.
If you ever need help, our support team is available 7 days a week at support@colesclassroom.com.See more
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