Review Time
Do not buy from this company, they sold me used boots and claim that they were just tried on for sizing and in the same sentence told me they are sent directly from the manufacturer. I am a mailman, and need high end new shoes as I walk many miles a day, I spent hundreds on new boots, new is what I expect. They threatened me regarding not accepting my return, then when they finally did accept the return, they charged a 15% restocking fee - for used boots and in the context of breaching their own return policies, and initially they were unprofressional in their email responses. Avoid at any cost.
Do not buy from this company, they sold me used boots and claim that they were just tried on for sizing and in the same sentence told me they are sent directly from the manufacturer. I am a mailman, and need high end new shoes as I walk many miles a day, I spent hundreds on new boots, new is what I expect. They threatened me regarding not accepting my return, then when they finally did accept the return, they charged a 15% restocking fee - for used boots and in the context of breaching their own return policies, and initially they were unprofressional in their email responses. Avoid at any cost.
I initially purchased the wrong boots for my daughter who is in basic training, and the team at Combatfootwear.com went above and beyond to help me get exactly what she needed. They took the time to make sure the boots met the correct military specifications and guided me to the right pair. Everyone I interacted with was extremely professional, knowledgeable, and patient. It’s clear they genuinely care about their customers and the people who serve. Not to mention, the boots arrived the same week I ordered them. Thank you so much!
Combatfootwear's product range is broadly inclusive. Their customer service staff is knowledgeable, and patient, and persistent in finding workarounds for complex orders which require special attention. Lots of people sell boots, but many of them just want to take your card and ship their goods. Combatfootwear really earns your business by helping you find what you really need.
I recently purchased a pair of Under Armour military boots, and I couldn’t be happier with the experience! The customer service was top notch- the representative was incredibly helpful in guiding me to the perfect size, and the boots fit just right! Shipping was lightning fast, and the quality of the boots exceeded my expectations. I'm definitely a satisfied customer and will absolutely be shopping with them again. Huge thanks to the team for such great service!
Bad client service, u cant cancel a order, they dont tell u that u will pay taxe, bad insensitive on the policy.All problems at your charges, u should not buy from that shop !My reply : 1. i email the sam day, liar..2. Your goodwill? that i force them to do by insiting in a long exchange of email 🤣3.policies that no one read, a good shop advice and make pay the supplement fees lf shiping before not making it discover to the client after.4. Talking bad to your staff and treat ? I didnt used any insulting or treat, just insisting to get refunded ..5. Asking for refund or to apply the 10% discount of new member = fraudulent behavior ? 🤣By the way they email me to say that they cancel the reduction because iam a little boy that go cry on trustpilot 🤣
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Combatfootwear.com is your trusted source for military boots, tactical footwear, and gear built for performance. Proudly serving military, law enforcement, firefighters, security professionals and first responders with top brands including Nike, Under Armour, Belleville, Garmont Tactical, Oakley, Danner, McRae, Rocky Boots, LALO, 5.11, Propper, First Tactical, and more. Shop durable boots, apparel, and tactical gear designed for those who serve.See more
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