Review Time
Place an order it's been a month still have not received my pants. How is this place even in business it should be reported to the Better Business Bureau and be taken down and sued for deceptive sales
Order took two and a half months to arrive. I inquired after 3 weeks and did get a reply with tracking info. However when the products arrive the size was ridiculously small. I ordered a woman's medium and the waist size of the product was 20 inches. Not medium in USA.
This company is a rip-off. AFTER they get your payment, they say it will be weeks before your item is delivered. When you want to cancel, they tell you that you cannot. The item finally arrives: You have ordered and paid for a silk long underwear set. What arrives are two articles of clothing with no tags and labels are in Chinese which translate to 95% viscose, 5% rayon. NOT SILK. The “customer service” people do not acknowledge this. EVER. No matter how many times you mention it in emails. When I filed a dispute with my credit card company and informed them, THEN they suddenly were able to provide a return address IN CHINA. Even though the return address on the envelope the garment arrived in was in the U.S. This company is absolutely the worst! The lies and flip flopping would be funny except I am out $50 and have wasted a lot of time arguing and having my legitimate concerns ignored. And I HATE being ripped off!
If I could give zero or negative stars I would. Bought two pairs of pants, waited almost 2 weeks for them to ship only for them to never be delivered. When I advise the carrier they were not delivered that advise I contact the vendor and their info email address is a total joke. Looks like based on the reviews I'm just another person who got scammed.
Long shipping and wrong item sent - they sent a substitution as my item was out of stock without notice or authorization. Shop expects you to pay international shipping to return an item you never ordered. They are continuing to say “we JUST moved our warehouse to China” even though their website says New York address, and they told other ppl on here the same thing a year and a half ago. Absolute drop shipping scam. PayPal sided with vendor on dispute even though the vendor sent a note in my order saying they substituted my item. Absolutely pathetic and I’m embarrassed I didn’t think to check trustpilot before placing this order.
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