completecareshop.co.uk

4.4
4.4 Based on 577 reviews

Complete Care Shop is the UK's Leading, independent provider of mobility and disability aids. We're here for you to help with all of life’s ups and downs. Our extensive range of bedroom, bathroom, mobility, and daily living aids are carefully selected by...

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Average Rating

4.4

/
5

577 Reviews

5 Star
75%
4 Star
9%
3 Star
3%
2 Star
2%
1 Star
11%

All Reviews

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Review Time

Joyce Marriott
I have no problem with the product, which was as described. However, I was charged over £15 for post

I have no problem with the product, which was as described. However, I was charged over £15 for postage, which was more than the product cost. To be clear, I live on the UK mainland but have an IV postcode, and apparently that’s what the postage cost was based on. All my queries were dismissed by referring me to their terms and conditions. I feel that the entire north of mainland Scotland is being dismissed and disadvantaged. Very disappointed, and financially not viable for me.

1
Date of experience: Feb 08, 2026
jeff golding
Enquiry dealt with very quickly, dispatched and delivered quickly too. The purchase (perching stool

Enquiry dealt with very quickly, dispatched and delivered quickly too.
The purchase (perching stool with backrest) is brilliant, quality of welds etc is spot on, very strong and robust.
100% recommend the company and the product.

5
Date of experience: Feb 07, 2026
Astrid Cook
An organized and product-rich platform.

An organized and product-rich platform. The item I needed was undoubtedly the highest quality and best price I found online; its superior build quality at a better price truly represents value. The item arrived within 48 hours and matched the description perfectly, making for an outstanding purchasing experience.

5
Date of experience: Jan 17, 2026
AM23

5
Date of experience: Dec 09, 2025
Addison Morris
Placing my order was a breeze.

Placing my order was a breeze over the phone. The order was delivered exactly as I requested, and the item was just as advertised. When the delivery service did not provide the special delivery I had paid for, the company quickly refunded the difference between the special and standard delivery! The product, a commode, has been extremely useful during nights of severe issues. It has been comfortable to use all night during those times! Plus, it cleans easily with just a bit of bleach! I am a satisfied customer! Thanks for the excellent service!

5
Date of experience: Dec 08, 2025
Riley Cole
Outstanding experience. Thank you!

5
Date of experience: Nov 28, 2025
Sid M.
A truly compassionate service.

A truly compassionate service that takes the time to discuss any feedback you may have over the phone. Very comforting.

5
Date of experience: Nov 28, 2025
Prompt delivery service

Prompt delivery service, and the product was easy to adjust to.

5
Date of experience: Nov 28, 2025
Marie Blanchard
Consistently excellent service

Consistently excellent customer service and quality products.

5
Date of experience: Nov 26, 2025
Roderick
An outstanding company

Personalized communication and a positive outcome with the products. Thank you!

5
Date of experience: Nov 26, 2025

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Business Details

  • Complete Care Shop is the UK's Leading, independent provider of mobility and disability aids. We're here for you to help with all of life’s ups and downs.
    Our extensive range of bedroom, bathroom, mobility, and daily living aids are carefully selected by specialist buyers and Occupational Therapists to ensure you get the highest quality products at the best prices. With free expert advice and a specialist, UK based customer service team our aim is to enable you to live more independently for longer.


    See more

  • email customerservice@completecareshop.co.uk
  • call 03001000248
  • language https://www.completecareshop.co.uk/

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