Review Time
Avoid using this firm to deal with your mortgage case. I had to chase my case worker many times throughout Jan 2024. I once communicated to them via telephone and it almost seemed to me that the female dealing with my case had no conversation skills and struggled to put her words across.They demanded £999 upfront payment on the afternoon on day before the completion which was caused by their errors. They did not even have the courtesy and phone me to make me aware of the emergency! Do not take your chances, especially with them! They can only apologise and not correct / reimburse you for their mistakesWe are in the cost of living crises, so go directly to trusted high rated banks make an appointment and apply for the mortgage yourself. Use their solicitors. They are all trainee solicitors and amateurs here.Read other negative reviews. Should have been alerted before.-No conversation skills on telephone-Chasing up for updates-Last minute error costing £1000!
In the interests of clarity & honesty, as ive written below, i did withdraw from the agreement but unbeknown to me, my estate agent continued liasing with the solicitors (obviously had fears of missing out on their commission) & then a month later, emailed me to say that everything was now complete & that a deal is on the table, obviously i would have been stupid to have refused it.....but i still stand by all of what i have said below!!Avoid at all costs, i was selling a rental property (so not buying another) but unfortunatly my buyer decided to use this firm (wakefield office/Matthew Dickenson) whilst also selling their flat to first time buyers (so pretty small chain) but after nearly 5 months, i have decided to withdraw from the agreement & start again. This is purely down to the incompetence of their operatives. Nothing but statements of time frames that were repeatidly broken, comments like "we are still awaiting info that we requested nearly 3 months ago & last chased 2 weeks ago". Well to me, if you still havent received what you need after a MONTH, then you should be chasing it every day, not every few weeks. They are clearly incapable with a lack of knowledge on what needs to be done.If you value your sanity, then avoid at all costs.One thing i have noticed about other reviews that other people have written is that they charge you more than the price they quoted. DO NOT pay the additional costs they claim as under 'contract law' they can ONLY charge the price that they quoted you (it MUST say 'quotation' & not 'estimate' though). The quote provided is what your contract with them was based/agreed on, if they forgot to allow any costs/charges within their quote, then that is their problem. Obviously if you agree to any additional charges before concluding the deal, then yes, you have to pay them, but they CANT state that they wont do something to conclude the deal unless you agree to additional costs etc, then they are breaking the law.
We were assigned a trainee solicitor. Whilst I understand that everyone has to learn and start somewhere, this felt very much at our expense and the wrong information was sent over / generally pace and attention to detail were missing, whilst we still paid full fees.
Highly recommend Core Legal and Matthew for an amazing 5* services. Matthew dealt our house purchase very professionally. He is very through and proactive during the whole purchase process. He reply to emails and queries very fast and try to protect clients for any risk involve and give them safe and honest advice. We would definitely recommend Matthew and Core Legal to my friends and family. Thank you so much Matthew and whole Core Legal Team for completing our dream house purchase.
Me and my partner purchased our first home and instructed Core Legal to act for us. We were fully supported and kept in the loop by Matthew Dickenson from start to finish. The conveyance only took a couple of months and Core Legal made it very easy for us to navigate the process. We also received brilliant service from Mr Dickenson's assistants Vivi Tzouda and William McMullen. We will be recommending Core Legal to our friends and family.
I rarely leave reviews but I really appreciate the service provided by Core Legal. My remortgaging process has been extremely long and painful due to an issue caused by my previous solicitor. Core Legal have been extremely helpful through what has taken me about 9 months. Even when I had no update to give, they'd follow up and check in and they were super responsive, always answering quickly and patiently answering my many many questions. When my main point of contact (Tiffany Daniels) was away, her inbox was fully covered and I got a swift response from her colleague Matthew Dickenson who looked straight into my case and moved things forward. Thank you all and especially Tiffany who saw me through to the end!
I don't usually write reviews but I can't fault this firm, especially Matthew Dickenson and his team. They have just completed the purchase of my first house and completed it in 10 weeks. Matthew and his team took the majority of the stress out of buying the house. They use a great online portal that is extremley easy to use and Matthew is very straight talking, straight to the point and does not fluff anything up. All of my questions were answered and everything was simplified.I will definitely be going back to them again when I move house. Thanks again!
Had to use mortgage affiliated company and they were the cheapest (on quote not in the end) Selling a tiny bit of Garden to our neighbour took 7 months even though we provided all drawings and titles ourselves. As we spoke to our neighbours we weee fully aware of the lack of work being done and the information errors and mistakes constantly made. They added costs to the original quote without notifying us. Told us the mortgage company were lying when we had dates emails to the contrary from the mortgage company. And then complained when I complained that they weee not telling the truth and completed ignored the evidence when sent to them. They don’t take calls, don’t reply to emails. I work in property and have lots of experience of good solicitors and conveyancers. These are not one. Worst thing was we were dealing with Sally Hare, the director and she was dismal. Maybe others are more competent and client savvy. Unless you have time to waste and money to burn stay away from this company.
Excellent services by Core Legal solicitors, very professional, thorough , detailed.They understand where the client is coming from and support to the best of their abilities, I got my remortgage completed with them in 6 days start to finish since they received instruction since offer received I will strongly recommend them.
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