Review Time
No joy for sellers either. Their extremely high fees, lack of transparency and shorted payouts have been an issue. If you reach out to customer service they can’t give any direct answers to when things will get fixed or address payout concerns. They have had no communication about issues with sellers and it’s been up to us to bring them up and I doubt they would have even addressed this had we not investigated it on our own and brought it up to them. As crappy a service as it is for customers it’s even worse for sellers.
No joy for sellers either. Their extremely high fees, lack of transparency and shorted payouts have been an issue. If you reach out to customer service they can’t give any direct answers to when things will get fixed or address payout concerns. They have had no communication about issues with sellers and it’s been up to us to bring them up and I doubt they would have even addressed this had we not investigated it on our own and brought it up to them. As crappy a service as it is for customers it’s even worse for sellers.
I paid for a digital gift card. They failed to deliver a digital gift card...I haven't received help for a digital gift card. They literally can't even deliver an email to someone much less a subscription. No customer service, no support. Do not purchase from CrateJoy. If it isn't a scam its hard to tell it apart from one.
I paid for a digital gift card. They failed to deliver a digital gift card...I haven't received help for a digital gift card. They literally can't even deliver an email to someone much less a subscription. No customer service, no support. Do not purchase from CrateJoy. If it isn't a scam its hard to tell it apart from one.
I would give them 0 stars. I ordered a gift subscription and none of the orders were received. I can’t seem to find a way to cancel the subscription (even using the instructions they give). There is zero customer service… no phone number to call just email with an automated response. I would never use this company.
I would give them 0 stars. I ordered a gift subscription and none of the orders were received. I can’t seem to find a way to cancel the subscription (even using the instructions they give). There is zero customer service… no phone number to call just email with an automated response. I would never use this company.
I would give this company 0 stars. The product was terrible and I was automatically signed up for a subscription which I would never want! I bought a 3 month subscription for a gift! I would never had signed up for another 3 months.. if I had wanted 6 months, I would have signed up for 6 months! No way to cancel or talk to any customer service representative! Do not buy anything from them!
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