cratejoy.com

3
3 Based on 255 reviews

Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!...

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Average Rating

3

/
5

255 Reviews

5 Star
40%
4 Star
9%
3 Star
2%
2 Star
2%
1 Star
46%

Filtered Reviews

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Review Time

Romilda Lewis
Frustrating experience with order confirmation

The service and the external provider failed to send emails for order confirmation and shipping details. Although the order shipped, the external provider refused to issue a refund despite my cancellation. I will not be using their services again.

1
Date of experience: Oct 21, 2025
Claudia
Frustrating experience with order confirmation

The service and the external provider failed to send emails for order confirmation and shipping details. Although the order shipped, the external provider refused to issue a refund despite my cancellation. I will not be using their services again.

1
Date of experience: Oct 21, 2025
Alanna Wright
Simple, fun, and delicious!

My daughter was thrilled to receive these Bread Boxes and found them easy and fun to make. Everything needed was included, along with clear instructions. The bread turned out beautifully. Customer service promptly addressed my delivery inquiry, and I will likely gift this product again!

5
Date of experience: Oct 14, 2025
Heather C.
Simple, fun, and delicious!

My daughter was thrilled to receive these Bread Boxes and found them easy and fun to make. Everything needed was included, along with clear instructions. The bread turned out beautifully. Customer service promptly addressed my delivery inquiry, and I will likely gift this product again!

5
Date of experience: Oct 14, 2025
Mackenzi Pergolotti
The customer service was great and very…

The customer service was great and very helpful

5
Date of experience: Oct 06, 2025
Mackenzi Pergolotti
The customer service was great and very…

The customer service was great and very helpful

5
Date of experience: Oct 06, 2025
Janice
Great Experience

I've enjoyed my subscription for several years but it was time to take a break. Cratejoy made canceling the subscription very easy and answered all my questions quickly and thoroughly.

5
Date of experience: Oct 06, 2025
Janice
Great Experience

I've enjoyed my subscription for several years but it was time to take a break. Cratejoy made canceling the subscription very easy and answered all my questions quickly and thoroughly.

5
Date of experience: Oct 06, 2025
Great products and great customer service!

I ordered a stationary gift box 3 month subscription for my daughter as a birthday gift. The first box arrived promptly and was adorable with personalized cards, pens, confetti, and other accessories. The name on the cards was accidentally my name instead of my daughter’s, but I emailed the company and they responded right away! both the stationary box sellers themselves and CrateJoy worked together to fix it immediately! There was no haggling or anything, just great customer service! Would definitely recommend using this company for any gifts you want to give. Getting an actual person to help you promptly and with a positive attitude is worth a lot, in my opinion! (Not to mention the products were of high quality!)

5
Date of experience: Sep 29, 2025
Great products and great customer service!

I ordered a stationary gift box 3 month subscription for my daughter as a birthday gift. The first box arrived promptly and was adorable with personalized cards, pens, confetti, and other accessories. The name on the cards was accidentally my name instead of my daughter’s, but I emailed the company and they responded right away! both the stationary box sellers themselves and CrateJoy worked together to fix it immediately! There was no haggling or anything, just great customer service! Would definitely recommend using this company for any gifts you want to give. Getting an actual person to help you promptly and with a positive attitude is worth a lot, in my opinion! (Not to mention the products were of high quality!)

5
Date of experience: Sep 29, 2025

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Business Details

  • Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!

  • email support@cratejoy.com
  • language https://cratejoy.com

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