cratejoy.com

3
3 Based on 255 reviews

Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!...

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Average Rating

3

/
5

255 Reviews

5 Star
40%
4 Star
9%
3 Star
2%
2 Star
2%
1 Star
46%

Filtered Reviews

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Review Time

Maria
I've had lots of good luck with Crate…

I've had lots of good luck with Crate joy. Presents I've sent- baking cookie kits- have been well received. My only suggestion is to not make orders auto renewed when you first place the order.

4
Date of experience: Feb 09, 2024
Order books for cratejoy which I should…

Order books for cratejoy which I should have known it was a scam paid my hard earned money for a 3 month subscription an cratejoy doesn’t have a way to contact them the seller doesn’t have a way to contact them I hope someone takes these SCAM ARTISTS TO COURT!!!

1
Date of experience: Feb 06, 2024
Vic550071
Order books for cratejoy which I should…

Order books for cratejoy which I should have known it was a scam paid my hard earned money for a 3 month subscription an cratejoy doesn’t have a way to contact them the seller doesn’t have a way to contact them I hope someone takes these SCAM ARTISTS TO COURT!!!

1
Date of experience: Feb 06, 2024
Kelly Cooper
Over charges

I signed up for a monthly box that charged quarterly then closed. CrateJoy charged me every 3 months for the program then charged me 2 months in a row for a 3 month subscription. They refunded the second charge but when the program closed down, I was still out a month worth of charges that they kept saying they refunded. They didn’t. I will never use them again and I wouldn’t recommend them to anyone especially to subscriptions of more than a month. Their customer service stinks and you can’t escalate. So disappointing.

1
Date of experience: Feb 03, 2024
Fiona Johnson
Over charges

I signed up for a monthly box that charged quarterly then closed. CrateJoy charged me every 3 months for the program then charged me 2 months in a row for a 3 month subscription. They refunded the second charge but when the program closed down, I was still out a month worth of charges that they kept saying they refunded. They didn’t. I will never use them again and I wouldn’t recommend them to anyone especially to subscriptions of more than a month. Their customer service stinks and you can’t escalate. So disappointing.

1
Date of experience: Feb 03, 2024
Frankie Long
Great all around experience.

Easy to order, and so many choices!

5
Date of experience: Feb 01, 2024
Great way to explore new subscription…

Great way to explore new subscription boxes. I have always found the reviews to be helpful. It's also easy to cancel or pause a subscription.

5
Date of experience: Feb 01, 2024
NH58
Great way to explore new subscription…

Great way to explore new subscription boxes. I have always found the reviews to be helpful. It's also easy to cancel or pause a subscription.

5
Date of experience: Feb 01, 2024
Tobi_3
Great all around experience.

Easy to order, and so many choices!

5
Date of experience: Feb 01, 2024
Eadwulf Brown
Unique Variety

This site has such a variety of options, it made holiday gift giving extra unique! I was also able to edit the shipping addresses for each gift and got notified when it was on the way to them. Really fun way to share the experience from a distance.

5
Date of experience: Jan 31, 2024

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Business Details

  • Cratejoy is home to 1000s of monthly subscription boxes and crate clubs for all passions. Find curated gift boxes for all occasions and recipients, or learn how to start your own subscription box!

  • email support@cratejoy.com
  • language https://cratejoy.com

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