Name: cratejoy.com
Telephone: 000000000
Rating: 3.0

Beatrice Barnes Guest

changed my single order to subscription, can't say when they'll deliver

(1) I specifically ordered a single box, not a subscription. I confirmed this before paying and confirming the order. After this, CrateJoy immediately ADDED AN OPEN-ENDED SUBSCRIPTION TO MY ACCOUNT WITHOUT ANY NOTIFICATION.(2) I need a delivery date, and they told me to use the "Contact Seller" option on the item page. There is no such option. Now they stopped responding to me. Apparently there are businesses with crappier service than Amazon, since they can always estimate third-party deliveries.

Date of experience: Dec 14, 2023

Dexter S. Guest

2 years ago

I ordered 2 Christmas gifts ….2

I ordered 2 Christmas gifts ….2, no subscriptions, but somehow they keep charging my card and shipping stuff. There is no way on The web site to cancel or contact cratejoy. They tell you to contact the seller, but you can’t find out who the seller is or how to contact them. It’s a complete joke! Don’t do it!

Date of experience: Dec 14, 2023

Hardyskill Guest

2 years ago

changed my single order to subscription, can't say when they'll deliver

(1) I specifically ordered a single box, not a subscription. I confirmed this before paying and confirming the order. After this, CrateJoy immediately ADDED AN OPEN-ENDED SUBSCRIPTION TO MY ACCOUNT WITHOUT ANY NOTIFICATION.(2) I need a delivery date, and they told me to use the "Contact Seller" option on the item page. There is no such option. Now they stopped responding to me. Apparently there are businesses with crappier service than Amazon, since they can always estimate third-party deliveries.

Date of experience: Dec 14, 2023

Tim Harris Guest

2 years ago

Would NOT Recommend to anyone

I'm a top seller that's been on there for 5+ years and every day there's something new and horrible. Their "engineers" don't know what they're doing. I won't get into the long list of complaints. Save your time and money. This platform BLOWS.

Date of experience: Dec 12, 2023

Ned Smith Guest

2 years ago

Would NOT Recommend to anyone

I'm a top seller that's been on there for 5+ years and every day there's something new and horrible. Their "engineers" don't know what they're doing. I won't get into the long list of complaints. Save your time and money. This platform BLOWS.

Date of experience: Dec 12, 2023

Andrée Guest

2 years ago

Do not purchase!!!

Purchased 3 subscription boxes from Cratejoy. Accepted the payment have had not heard another word from them. Tried to contact them through their website, they did not respond to my initial request after the robot types "how can I help you".

Date of experience: Dec 07, 2023

Macy Carter Guest

2 years ago

Do not purchase!!!

Purchased 3 subscription boxes from Cratejoy. Accepted the payment have had not heard another word from them. Tried to contact them through their website, they did not respond to my initial request after the robot types "how can I help you".

Date of experience: Dec 07, 2023

Velma Lewis Guest

2 years ago

I was able to purchase curated gifts…

I was able to purchase curated gifts for all 6 adult children and 3 grandchildren with a trusted central entity of Cratejoy.

Date of experience: Dec 05, 2023

Luke B. Guest

2 years ago

I was able to purchase curated gifts…

I was able to purchase curated gifts for all 6 adult children and 3 grandchildren with a trusted central entity of Cratejoy.

Date of experience: Dec 05, 2023

Loretta K. Guest

2 years ago

Thievery? No replies. No product. It’s Dec 30

I ordered a book club for my daughter. They have been saying it will arrive in 5 days. Their link to a bot never results in any reply from the bot or the company. Well Christmas is over and the “shipper” says 5 days. 😩 I’m thinking of figuring out how I paid them and contact my credit card about it.