Review Time
I am filing a case against CreditQ in the Consumer Court because my experience with them has been completely unsatisfactory. In my opinion, CreditQ is a trap. They only provide basic calling services and send routine notices to the defaulter. After that, they demand 30–40% of the recovery amount without actually doing any meaningful work.In my case, I filed a complaint with CreditQ about a defaulter almost two years ago. During this entire period, CreditQ only made a few calls and sent simple notices. No real action or progress happened from their side.Since I had no hope of recovery through CreditQ, I independently filed a case with MSME and later pursued a court case on my own. After around 1.5–2 years, my matter was finally resolved only through the court, not because of anything CreditQ did. I have all the necessary court documents to prove this.Now, despite not helping in the recovery, CreditQ is demanding 40% of the amount recovered through the court. They are threatening that they have “many layers” and will take action against me for not paying this 40%.In my view, people should avoid using CreditQ. It is better to go directly through the MSME process or legal channels, which actually deliver results.
Our experience with CreditQ has been a complete nightmare. Initially, they offer a smaller package around ₹20,000 and work just enough to build trust. Then they aggressively push you to upgrade to higher packages—₹1 lakh, even ₹5 lakhs—promising better results.But the moment you upgrade to a bigger plan, they practically disappear. Calls go unanswered, support vanishes, and there is zero accountability. It felt like once they got the bigger payment, we simply didn’t matter anymore.Important details about the package, the points deduction system, and limitations were never explained clearly upfront. Everything becomes visible only after paying, which feels extremely misleading.As a business, we value our hard-earned money, and this experience has been deeply disappointing. This review is an eye-opener for any other business considering CreditQ—please think twice before falling into the same trap we did.
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