Name: crossreps.com
Telephone: 000000000
Rating: 4.0

Meredith Guest

Unacceptable order experience

I placed an order for shoes for my son for Christmas 2025, confirming details through email with a representative in November. However, I never received the shoes or a tracking number. Attempts to reach out via email or phone went unanswered, and the website is currently down.

Date of experience: Dec 24, 2025

Samuel Anderson Guest

2 months ago

Order never arrived

I ordered shoes for my son for Christmas 2025 and confirmed everything via email with a representative in November. The shoes never arrived, nor did I receive a tracking number. I tried contacting them, but there was no response via email or phone, and the website is now down.

Date of experience: Dec 24, 2025

Luca Guest

2 months ago

As described

Arrived as described.

Date of experience: Dec 17, 2025

Opal L. Guest

7 months ago

Long wait for the wrong order

I waited almost a month for my order, which finally arrived without any communication regarding tracking. It was the wrong size; I ordered a US10/43 and received a US13/46. I'm struggling to get a response to correct the order.

Date of experience: Jul 29, 2025

MasterKillerCZ77 Guest

1 year ago

Still waiting for my shoes.

I have yet to receive the shoes.

Date of experience: Dec 31, 2024

Marjorie Adams Guest

1 year ago

Disappointing quality and service

I received two pairs of shoes; one pair had brown marks on them and looked terrible, while the other pair had poor quality. They are not responding to my emails about a refund. Please be cautious.

Date of experience: Oct 04, 2024

Jeff F. Guest

1 year ago

Difficulty contacting support

I ordered some shoes and have been trying to contact them for three days to check on my package, as I haven't received any tracking details.

Date of experience: Aug 20, 2024

Homer Turner Guest

1 year ago

Update on a previous negative review

I posted a negative review due to miscommunication, but the issue has been resolved, and I received my items. The shipping was slow, but the products were as described. Please disregard my earlier negative feedback; this company is trustworthy, and I will shop here again.