Review Time
I called the 800 number expecting to get a recording but got a live person. I was delighted to have a human to speak with on the phone. We talked and she she answered all my questions very patiently. Never ever having rented before I was impressed on the customer service I received. Thank you.
I spent close to $3400.00 for an RV #310090 that didn't even have a TV or a slide out. The valve on the propane inlet was damaged so it was half full when i got it and couldn't use the stove or furnace because i had to conserve so the fridge stayed cool. I drove 10 miles when the tire pressure sensor went off. I had les shwab check the tire pressure and all was good but for the whole trip the sensor went off every 3min.After filling the fuel tank for the first time, the fuel inlet sensor went off and for the whole trip i had two sensors go off every 3min. When it came time to use the generator, it was so loud, other campers could hear it from across the lake and consequently, I spent half my vacation trying to find suitable camping that wouldn't piss off anybody using the generator. The RV was filthy when i picked it up, so I had to clean it before then again after I was done with it. All in all, It was more educational than fun renting from you. On top of that, I told all this to your rep who signed me out that I better not be charged for use of the generator or any extra milage due to all the problems I had but was charged $489.23 anyway. I hope corporate reads this and actually does something to make this right because nobody should have their vacation ruined the way mine turned out. toren maier
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