cullenandallengiftsdirect.com

2.2
2.2 Based on 20 reviews

...

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Average Rating

2.2

/
5

20 Reviews

5 Star
29%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
71%

All Reviews

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Review Time

Jerri Brown
Fraudulent Experience

I had a terrible experience. I ordered a vacuum cleaner and nearly two weeks have passed without receiving it. They responded to one email and answered the phone once, but did not provide a delivery date, only offered excuses. Now, they are unresponsive to both calls and emails. I will be seeking a refund through my bank. This is completely unacceptable.

1
Date of experience: Dec 03, 2025
Brooklyn
Order not received; unable to get in touch

I placed an order in early November after seeing only positive reviews. A few days later, I received an email stating the item was out of stock but would be available later, along with a discount and gift for waiting. After a follow-up email confirming the goods were at their warehouse, I attempted to get a delivery update but received no replies despite emailing on three different days. I also called multiple times with no response. I have now had to dispute the charge with my card provider. While the company is registered, I question their validity.

1
Date of experience: Dec 03, 2025
Melville R.
Items not received

This company is a scam! I placed an order on November 11 and did not receive shipping confirmation, so I emailed them. They informed me that items were out of stock and offered a discount and a free gift if I stayed on the waitlist. Now, the expected restock date has passed, and all my emails have gone unanswered. I also tried calling, but no one picks up. These scammers should be ashamed of their actions.

1
Date of experience: Dec 03, 2025
Christabel Smith
Scam alert

This is a scam! I ordered a vacuum cleaner nearly two weeks ago and have not received anything. They responded to one email and answered the phone once, but never provided a delivery date, only excuses. Now they ignore my calls and emails. I will be seeking a refund through my bank. This is absolutely unacceptable.

1
Date of experience: Dec 03, 2025
Marco P.
Scammers!

1
Date of experience: Dec 02, 2025
June B.
Poor customer service

I ordered a storage box on November 10 and received no updates. I finally contacted someone who informed me that the item was out of stock and offered a free gift if I remained on the waitlist. Since then, I have called numerous times and sent multiple emails with no reply. I have reported this to my card provider and will definitely not use this company again.

1
Date of experience: Nov 27, 2025
Clarence Carter
Ordered a multifunctional cooker

I ordered a multifunctional cooker and was informed that it was out of stock, with an option to join a waiting list. After not receiving my order by the expected date, I reached out for assistance but received no response. I feared I had lost my money, but fortunately, my bank processed a refund. I strongly advise against using this company; they seem to be a total scam.

1
Date of experience: Nov 26, 2025
Arthur H.
Refund received, thank you

I received my refund, thank you.

1
Date of experience: Nov 25, 2025
Bryan C.
Scammed while ordering a vacuum

I searched for a vacuum and found this company, which had positive reviews. However, after placing my order, I received an email confirmation under a different name with no delivery details. I emailed multiple times for updates with no response and managed to speak to someone once who confirmed my order but gave no delivery date. I have tried calling several times with no success.

1
Date of experience: Nov 23, 2025
Valerie Scott
Two weeks later, no response

I placed an order with this company two weeks ago and cannot reach them; the phone just rings endlessly. I feel scammed! Avoid this company at all costs, or you will lose your money.

1
Date of experience: Nov 22, 2025

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