Review Time
Louis Coats has been managing our social media promotion on assorted platforms. His attention to detail and our target audience is superb, we had one meeting and he took everything on board and made it happen. I highly recommend anyone wanting to promote business to speak to Serena and Louis at Dash media. Keep up the great work . Many thanks Julian -Rams Worldwide
Dash Media has been amazing in designing my website. They are thorough in what they do and give the time to understand what you want and take into consideration all aspects of the website. They deliver a professional, efficient & friendly service. I would highly recommend to others. Very pleased with my website! Thank you for doing such a amazing job! 👌
After carefully reviewing Dash's proposal, cost, and timeline of 14-21 days, I proceeded with the project. However, the experience turned out to be a nightmare and reminiscent of Olive O'Brien.I have saved numerous emails and screenshots of text message conversations as a backup, all of which were my attempts to uncover the root cause of the issues I was experiencing. I expressed my dissatisfaction repeatedly, urging them to double-check their work before sending it to me. It was shocking to see the same mistakes happening over and over again.Based on my experience, the company initially offers a reasonable price and lead time that attracts customers to sign the contract and pay for their services. However, upon further engagement, it becomes evident that the actual costs are much higher, and the lead time is not a concrete estimate. Sometimes, the lead time can be indefinite, and it's impossible to determine how long a project will take. One of their employees even mentioned that certain projects never seem to end.I decided to renew my contract with Dash because my site was incomplete, and I was unsure how to transfer it to another firm. I attempted to maintain a good relationship with them because I felt like I had no other options, but after a few months into the new contract, I had enough and decided to leave. I have since had my entire website rebuilt, which only took less than a week to complete at a fraction of the cost.I faced a significant financial loss due to Dash, which included not just the cost of building but also the missed revenue opportunities during the peak months of my business. I was surprised that I had to repeatedly emphasise the importance of ensuring that the website works seamlessly on all devices, including phones and laptops, and not just the desktop they were building it on.I experienced numerous errors that seemed never to end. I had to continuously follow up on them and take screenshots. There were missing logos, spelling errors, words stuck together, email malfunctions, and misaligned photos. I even sent them a picture of me on stage at an event, but on most platforms, only my shoulder was visible, making me entirely out of sight.If you didn't always rush your work on my site, what else could be causing the constant errors?In general, I was thoroughly displeased and found it unacceptable. Kindly refrain from responding with phrases such as "you tried" or that my website was complicated or one-of-a-kind. It was a basic website that you had claimed you could handle. As previously stated, I had it rebuilt within a week and encountered no problems whatsoever.As mentioned, I saved screenshots of website images, emails, and text messages because the service was consistently terrible.
We've been using Dash Media for about 5 months now. They've built our exciting new website as well as SEO which has helped us climb to number one or two on search results! Always responsive and friendly. Would highly recommend.
Excellent communications from the start - the setting up and design of our website is excellent and the follow up customer service has been brilliant. Chris is only a call away for any updates we need to make - which are carried out quickly and effectively. Highly recommended service.
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Dash Productions is an award winning design agency specialising in bespoke websites. Our creative solutions are guided by key marketing principles, ensuring your company receives the business it deserves.
