dcthomsonshop.co.uk

1.5
1.5 Based on 51 reviews

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Average Rating

1.5

/
5

51 Reviews

5 Star
10%
4 Star
2%
3 Star
0%
2 Star
6%
1 Star
83%

Filtered Reviews

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Review Time

Mel Cook
They tried to charge me £543 for a…

They tried to charge me £543 for a subscription after 6 free copies. I noticed strange account in my bank activity. Do not use them.

1
Date of experience: Apr 27, 2023
After years go f recieving my magazine…

After years go f recieving my magazine with no problems in the last month I have had to make 2 phone calls to them as my magazines haven't been delivered..Today they informed me my subscription is suspended because magazines have been returned as not known at this address..They assure me they have phoned and e-mailed me but there is no record of either..So at this moment I am considering canceling my suspended conscription..Sad.

1
Date of experience: Mar 24, 2023
Laurie T.
What a let down to take £30 out of my…

What a let down to take £30 out of my account when they knew they were closing the magazine , I’m 75 and my only pleasure is magazines but can be expensive I don’t expect to get my money back thank you DC Thomson for stealing money from an old age pensioner Shame on you !

1
Date of experience: Mar 10, 2023
Osric Ross
Since my earlier post I've had a…

Since my earlier post I've had a response from a Team Leader on the issue i have raised. I'm happy to update my previous review to one that reflects the view point being given from DC.Its a 4 because i had to get involved...

4
Date of experience: Jan 25, 2023
Helena Fisher
After my previous review on 23 January…

After my previous review on 23 January I got a response the next day. I replied, and nothing heard since then. Still no magazines received. Other magazines from UK arrive regularly.

1
Date of experience: Jan 24, 2023
Dawsim
bought their Oour Wully books at Xmas…

bought their Oour Wully books at Xmas as i have since the 80's. the quality was awful when i mentioned it they took a month of repeated emails to finally tell me to take the issue up with the shop i bought it from. Excuse me they sell on your behalf they do not Print and bind...Awful Service stay away when possible....

1
Date of experience: Jan 19, 2023
K3NCR4FT18
Stole my money and provided no magazine…

Stole my money and provided no magazine subscription. Would not contact me. AVOID. THEY ARE CRIMINALS!

1
Date of experience: Dec 21, 2022
Wasqua
Say they do international subs but…

Say they do international subs but won't accept my credit card. More than a week later, still later sitting with 2 not cheap holds sucking up my credit and no presents.

1
Date of experience: Dec 20, 2022
TH73
Ordered a magazine subscription

Ordered a magazine subscription, took a few months to actually start sending me the publication. As part of the subscription offer, I was offered a beauty box if I paid a higher price. I never received it. When I complained, they said it was out of stock. They did offer to reduce the subscription price to compensate but as the magazine content was pretty rubbish anyway, I chose to cancel. It took them a week to finally respond to confirm cancellation. Just pretty poor all round.

1
Date of experience: Nov 23, 2022
Warren Baker
Our wullie mug ordered on Sunday…

Our wullie mug ordered on Sunday arrived today great service package not damaged fast friendly easy to find what I needed would 100% recommend to all

5
Date of experience: Oct 07, 2022

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