Review Time
Recently I decided to replace a broken part on a very large Shademaker umbrella. I called the company to inquire about purchasing the part. I was given the email address for Bill Ferris at Decor Outdoor.Bill was absolutely fantastic. It did not matter that I purchased the umbrella at a different store (the question never even came up). He responded quickly and from just a few pictures and my less than expert knowledge, he was able to determine which part I needed. When a problem popped up with shipping, he explained the issue and helped to resolve the problem in a way that was mutually beneficial. I couldn’t be more pleased with the help that I received. I highly recommend Decor Outdoor. I really appreciate that the Shademaker company recommended Bill to me.
Such amazing communication and customer service. Bill usually got back to me within minutes and kept me posted about my order status. He jumped right in and helped deal with a shipping issue that was not his fault. My Skargarden Laknas benches are the perfect addition to my outdoor space. Such amazing quality and craftsmanship. They have a timeless modern design that works with many styles.
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Decor Outdoor is a modern online boutique catering to interior designers, commercial buyers and homeowners. We specialize in premium furnishings and offer dedicated service to upscale residential and commercial decorating projects.
Whether you're looking for high-end outdoor furniture, luxury patio umbrellas, elegant fire pits or fireplaces, we can work with you to create your vision and stay within your budget. Our exclusive luxury brands prioritize eco-friendly materials and manufacturing processes to create some of the most unique designs in the industry. See more
