Review Time
Terrible customer service - box not delivered. Then they charge me for a replacement which I have also not received. I have left 2 phone messages and emailed 3 times and they haven’t had the courtesy to reply to me, let alone refund the amount charged without my authorisation. Do NOT deal with this company - they have no customer care or service.I see you've responded - that's taken 4 months!!! So this is absolutely how awful your customer service is. Don't buy from this company is my advice.
I absolutely have loved being a degustabox customer, I can be quite picky with food, and with this box, I've discovered items I'd have never taken a second look at. Never had an issue with delivery, and my whole family looks forward to receiving the box every month.
I absolutely have loved being a degustabox customer, I can be quite picky with food, and with this box, I've discovered items I'd have never taken a second look at. Never had an issue with delivery, and my whole family looks forward to receiving the box every month.
*AVOID AT ALL COST* I have been using Degustabox for nearly two years now and for the past 5months I have sent many emails to cancel the subscription. When they finally email back they mention they have cancelled the box but never do. The past 5months they have continued to charge me and not to mention one month all items were out of date! Terrible company!
*AVOID AT ALL COST* I have been using Degustabox for nearly two years now and for the past 5months I have sent many emails to cancel the subscription. When they finally email back they mention they have cancelled the box but never do. The past 5months they have continued to charge me and not to mention one month all items were out of date! Terrible company!
Box never arrived I've emailed multiple times and messaged on socials with no response I've asked for money back no response I was really looking forward to trying new things every month but guess not just another fraudulent company with no ethics,Update.. since writing review they have sent my box out and will arrive today or tomorrow 6-7 Feb so that's good if the box is good I'll probably order another one Update again the box was good and I stayed with them for like 5 more boxes very worth it get some really good stuff if u like to try new things I recommend degusta
Box never arrived I've emailed multiple times and messaged on socials with no response I've asked for money back no response I was really looking forward to trying new things every month but guess not just another fraudulent company with no ethics,Update.. since writing review they have sent my box out and will arrive today or tomorrow 6-7 Feb so that's good if the box is good I'll probably order another one Update again the box was good and I stayed with them for like 5 more boxes very worth it get some really good stuff if u like to try new things I recommend degusta
Disappointing - we’ve had a few boxes which were always good and a nice surprise every month but the January one AWFUL - decaf teabags, flaxseed, lentil pasta, granola and ‘no sugar/dairy’ milk - I’ve cancelled our subscription, ideally suited for vegans, vegetarians & dairy free… box still sat on our dining room table, we’ll donate it to a foodbank
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Your surprise Degusta Box
• Enjoy 10 to 15 surprise products, many are completely new to the market!
• Receive your Degusta Box every month filled with goodies.
• All for much less than you would pay in the shops!
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