Review Time
Online I did not like my experience at all. The item descriptions are not clear and the coupon did not apply as it should have. Your customer representative was very helpful and corrected the problem. However, I should have not had to go through that step and you would have lower overhead if you did not need people to correct the mistakes of a weak website.
I did my re-order online so there were no other humans involved to comment on. However, the problem at hand is the quality of the paper that is not being used for the checks. It is so thin, when it is run through the check readers at the bank, it is getting stuck and rips. It is not just one particular bank. It is also at check cashing locations our employees use that is not a bank. We have ordered various styles with various levels of protection and all of them are thin. Paper quality is poor and is so is the printing images on the checks.
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