Review Time
Great mobile service provided by DWS. Alex Evans came on both occasions to refurbish my alloy wheels and I must admit, he's done an incredible job! One of my alloys were badly scratched which now looks brand new! I highly recommend DWS, especially Alex as he has done an impeccable job! Thank you!
Lies , no news here read the other unsatisfied customer reviews. So had it set with my Subaru dealer to fix dent with other service when the car was in shop. They contacted Dent Wizard on 12-30-19 was told their dent guy could not do the work Dent Wizard would have to send someone. The day it was in the shop on 1-2-20 the Dent Wizard rep contacted me around 4:p. m. to let me know their guy was unable to get to it and would have to be done later. I got him to admit they had no one in the area and would have to use the Subaru dent guy. So here is the hoops to jump thru send us pictures set up another appointment and take your time to get it back to the shop ect ect . Subaru's word was not good enough. Case # 00134391 Poor customer service.
We had two small dents to our car which needed repairing. The Dent Wizard operative rang beforehand with an approximate time of arrival. He arrived on time and erected a cover as it was raining. The two dents were repaired to a very high standard. It took about one and a half hours. We would recommend this company and would use them again. The operative was very polite and professional.
Having arranged the date for the repair, the Dent Wizard engineer phoned us the night before and explained when he hoped to arrive the following day. On the day of the repair he informed us when he was leaving his previous job.He arrived on time, had a pleasant manner and did an excellent job. What more can one ask?
I don’t know how to start as your e engineer Chris Rayne tick all the boxes .Few weeks a go I have decided to sort some scratches and dents on my car, my insurance put in touch with Dent Wizard customer Service.Chris is part of the engineering team and he contacted me to confirm that I am ok for him to come and do the car if I am not there.We absolutely confidence I left my car keys somewhere where Chris can reach it.Around 10:30 am I have decided to give him a call to see how is getting on with the job.Chris explain what he had done so far and what he will do to the rest of the car he even text me when you finish the job and said that he put the car key trough the letter box.If I have to describe Chris Rayne I will say that is hard kind work fellow and by the way I have brand new car now, thank you for that amazing job.Ionut
Amazing Service by Nelson Rodriguez from DentWizardI had received a dent in my rear door due to a freak incident. The repair was forwarded to Dentwizard by my insurance. Lucky for me, the job went to Nelson who was not only a courteous and polite gentleman, but also had a very sincere customer consideration in mind. The dent was not a good candidate for mobile workmanship, but that didnt deter Nelson who worked his magic; and, lo and behold, he managed to achieve the incredible (or should I say "the impossible") once he was done. He seemed expert in his job, as most of the technicians I have had experience with from dent wizard are, but Nelson is definitely way up there in the game. Left me very surprised and much more satisfied."Thanks again Mr. Rodriguez."
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