designersofas4u.co.uk

4.1
4.1 Based on 181 reviews

Designer Sofas 4U established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence. With our 20 year experience of the furniture industry it has been an ...

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Average Rating

4.1

/
5

181 Reviews

5 Star
72%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
18%

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Brianna A.
The virtual live viewing option was so…

The virtual live viewing option was so convenient. I felt confident in my choice, and the sofa turned out even better than I expected!

5
Date of experience: Dec 02, 2024
Salma Price
Nightmare delivery process!

The delivery process for designer sofas 4 you is a nightmare. They send you a date for delivery, then when you can't be home you have to wait at least 2 weeks to get a new delivery date, which is generally in another 4 weeks time. I ordered my sofa in November 2024 and am still yet to recieve it. The 1st date they suggested for delivery was when I was on holiday, which I informed them once I placed an order and they obviously ignored it. The 2nd date, I was away for 2 days and couldn't be home. The 3rd date theyve given me is Easter Sunday! I've tried talking to the manager to request a better date or a refund as its so frustrating. The manager informed me that I would have to pay 30% of the cost if i cancel. He also stated that they can not give customers choices for their delivery dates, instead it becomes a bit of a lottery in the hope that you've not made any plans on the dates they're suggesting. I explained that if dfs and scs can do it what's the difference, to which he replied we're not either of them and that I could come to Blackburn to collect it. This would mean I have to hire a large van and someone to help me too. And as im not close to Blackburn it would cost me quite a lot of money in petrol to fill a van, at least twice for the journey. Meaning any savings I would have made has now meant they would be more expensive than other companies I could have ordered from. The manager also told me to just have someone sit in my house if I can't be there. But after all this inefficienty there is no way i'd trust them to deliver it carefully without me being home. I also live alone in a completely different area to my friends and family, so this couldnt be possible anyway. I would advise never to pay all the money when placing an order as the inconvenience in their delivery scheduling will mean you've given them money in their bank whilst they keep you stringing along. I have had a few weeks off work, so i even explained to them they could deliver on any of those weeks, but i was informed they will not take delivery date requests, although i gave them a choice of between one week and three weeks. This whole delivery process does not work. Its far from customer friendly. In fact it puts the customer out, instead of putting them 1st as other better companies would do. Their advert states they have sofas within 48 hours. Unless you live in Blackburn I would say this is definitely an impossibility for them to fulfil. Approach with caution. Do not be taken in by the fair pricing as you'll just end up with a headache, not a sofa.

1
Date of experience: Nov 30, 2024
Levi Fisher
The quality of sofa is good just like…

The quality of sofa is good just like the pic. The delivery was smooth and well informed in advance. Highly recommended.

5
Date of experience: Nov 29, 2024
Cletus Ross
Good service and range of products

Good service and range of products. Delivery drivers were friendly and polite

5
Date of experience: Nov 29, 2024
GatohConBotah61
great service very happy with our…

great service very happy with our purchase at an amazing price

5
Date of experience: Nov 29, 2024
NT14
Love my sofas and chair got a great…

Love my sofas and chair got a great deal with them and delivered on time and love delivery man as well

5
Date of experience: Nov 25, 2024
Mikey Coleman
Brilliant from start to finish

Brilliant from start to finish

5
Date of experience: Nov 22, 2024
I had a wobble about the length of time…

I had a wobble about the length of time it was taking to make these pilot sofas, but they explained they were stuck in a container smewhere, and they did arrive - they are a central feature of a bigger design and a talking point of the orangery - super design, contemporary, practrical, interesting and fresh.

5
Date of experience: Nov 22, 2024
Walter Scott
Communication was good

Communication was good, notifications of when item was to be delivered. Delivery was professional and seam less. Very pleased with the quality and price.

5
Date of experience: Nov 20, 2024
Dicky W.
Very happy with our sofas

Lovely sofas they’ve transformed our living room

5
Date of experience: Nov 20, 2024

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Business Details

  • Designer Sofas 4U established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence.

    With our 20 year experience of the furniture industry it has been an instant success. We offer our customers the funkiest/trendiest quality furniture, excellent customer service and value for money. It is already projected that within the next 12 months Designer Sofas 4u will become one of UK’s largest leading online furniture store.

    We’ve spent years perfecting our craft and that’s why we’re pleased to offer a bespoke, made-to-order sofa option created especially for you to your exact needs and specifi­cations as well reliable,­ quick delivery and we’re happy to offer an incredible 0% interest free finance option on ALL of our orders.

    We offer free fabric and leather samples, Chesterfield Sofa aftercare advice, a 14-day money back guarantee, a low price promise and even a 12-month warranty on all purchases made with us. Why not visit us in our Blackburn showroom or contact us on 01254 268590 and start your journey to your perfect sofa today?See more

  • email info@designersofas4u.co.uk
  • call 01254268590
  • language https://www.designersofas4u.co.uk

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