Review Time
Hi Designer SofasOur sofa and two chairs arrived yesterday. All wrapped in plastic. We unwrapped and they are great. The drivers where very helpfull. We had a Chesterfield about 20 years ago,We have had no problems at allThanks to Vicky and her teamThank you for everythingKeith and Mary Chilvers
We ordered a grand chesterfield from the designer sofa company and there was a slight issue with the order-The after sale manager( Samantha Wilkinson)was really helpful and understanding- she was one of the most polite people in sales that I have ever come across. Her attitude and telephone conduct was second to none. She managed to get the issue resolved quickly/ calmly and with the best attitude. For a large online company I would recommend these to friends and family. Good Job
If I could give zero stars I would !Absolutely shocking customer service, they messed up my order . I checked on here and seen how bad some of the reviews are & the quality of products !I contacted them to cancel my order and full refund and they said they are taken £165 off my refund for “ administrative charge “! The item hadn’t even been delivered! Still NO refund !!! Will be taken this to the Ombudsman also! I also have proof of an email to say that they will refund and now I get a second email to say the above !!Unfortunately the staff also tell lies.Standard reply, you have already been contacted via phone call and emails ! Still NO £533 refund , taken this to my payment provider , police , Trading standards & Ombusman Department will be contacted !!Still chasing my full refund up , emails getting ignored and online chat can’t help apparently!So I have now esclated this to authorities! This is thief on your part “Designersofas4u”Your pathetic below response is a standard response you are sending too all the negative reviews & aren’t dealing with them at all nor are you issuing my refund !! This is illegal what you are doing !!
There's an old saying that goes 'If something seems to be too good to be true, it usually is' so I went into this transaction with my eyes wide open. From the reviews here I'm suspicious that some of them are fake but who knows, maybe some people have had a good experience. I do know that if you're buying a designer Timothy Oulton chair that normally retails for £3,500 for £600, chances are it's not going to be great.The aviator chair arrived yesterday, nothing wrong with delivery, it was quick and efficient and the chair was study and looked well made. However, the company had sent a weird beige colour rather than the black I ordered (this is a tactic, more of which later) also and more importantly the materials used were a vinyl NOT leather. I spoke to someone at Designer Sofas 4U who insisted the chair was leather. It definitely isn't. It smells like plastic and peeling back the underside, you can see the fabric backing.They offered a £200 refund if I took this review down but then quickly changed their minds after I asked for the money first.To summarise - don't believe all the good reviews on here although some people may be satisfied and buy with caution. There is a good reason the prices are low - read the bad reviews first.
Excellent selection of chairs and sofas, found what we wanted and requested pick up same day, Sam went above and beyond sorting sofa and chair down to despatch area, two guys in despatch ensured we knew how to take apart sofa so could fit through house door. Wrapped up for protection and helped load into our van. Overall great experience with a fantastic company.
Ordering the suite we bought couldn't have been any easier than it was then given a delivery date which was kept too so could arrange for its arrival couldn't have asked for better delivery people who delivery our suite couldn't have been more helpful first class you should be proud of them
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Designer Sofas 4U established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence.
With our 20 year experience of the furniture industry it has been an instant success. We offer our customers the funkiest/trendiest quality furniture, excellent customer service and value for money. It is already projected that within the next 12 months Designer Sofas 4u will become one of UK’s largest leading online furniture store.
We’ve spent years perfecting our craft and that’s why we’re pleased to offer a bespoke, made-to-order sofa option created especially for you to your exact needs and specifications as well reliable, quick delivery and we’re happy to offer an incredible 0% interest free finance option on ALL of our orders.
We offer free fabric and leather samples, Chesterfield Sofa aftercare advice, a 14-day money back guarantee, a low price promise and even a 12-month warranty on all purchases made with us. Why not visit us in our Blackburn showroom or contact us on 01254 268590 and start your journey to your perfect sofa today?See more
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