Name: dewenwils.com
Telephone: 000000000
Rating: 2.7

Melissa Hughes Guest

Impressive Performance from My Second Purchase

This is the second low voltage transformer I've bought, and it’s been outstanding. The voice and app controls are user-friendly, and the zone settings enable me to manage various outdoor devices individually. Additionally, the website provides excellent Black Friday discounts, making it a fantastic value for quality outdoor lighting control.

Date of experience: Dec 11, 2025

George Rogers Guest

2 months ago

The items perform as promised, delivery is quick, and everything feels reliable.

The items perform as promised, delivery is quick, and everything feels reliable. I've made several purchases already and will keep shopping with the company.

Date of experience: Dec 04, 2025

Tobias Powell Guest

2 months ago

Excellent products and overall experience

The products function as promised, shipping is swift, and everything appears sturdy and reliable. I've made several purchases already and will keep buying from the company.

Date of experience: Dec 04, 2025

Netty C. Guest

3 months ago

Unsatisfactory customer support

Their customer support is only available via email. The provided contact number isn't a local one. Overall, the customer service is lacking. I'm having issues with my transformer and can't get assistance for repairs or replacements. The warranty deadline is approaching, and there’s no personal contact available. A human representative who speaks your language would be beneficial.

Date of experience: Dec 01, 2025

Venus Taylor Guest

3 months ago

Remote control plug sockets work great

I purchased three remote control plug sockets in 2021. Today, I encountered an issue with one of them (2025), so I reached out to customer service for guidance, thinking I might need a replacement. I received a quick response with clear instructions on how to resolve the problem, and after a few attempts, it works perfectly now. Excellent communication and fantastic products.

Date of experience: Nov 27, 2025

JF2 Guest

3 months ago

Steer clear of this brand

The timers were sent quickly but were returned during delivery. Their customer service hasn't replied to my emails. I won’t be purchasing this product again. Consider a different brand to save time, money, and frustration.

Date of experience: Nov 24, 2025

Lorna Long Guest

6 months ago

Subpar quality products

I recently bought a three-pack of remote control sockets from an online platform. After a few months, one socket stopped working entirely, and resetting it didn’t help. You might say this was a one-off issue, but within weeks, another one failed as well. Now, we only have one functional socket left. Numerous one-star reviews on the platform suggest this is a common issue, indicating that these products may be poorly designed or just not durable.

Date of experience: Aug 23, 2025

Lauryn Long Guest

7 months ago

Very pleased with the LED corner lamp

I am very pleased with the LED corner floor lamp—it's even better than I anticipated!

Date of experience: Jul 08, 2025

Lincoln Clark Guest

8 months ago

Replacement remotes unavailable

I bought the light sockets along with a remote. My kids lost the remote, and they don’t sell replacements. What a waste of money. They provide no assistance.

Date of experience: Jun 04, 2025

Jet Guest

9 months ago

Products not built to last

The products function, but they seem to have a planned obsolescence. I bought a dimmer outlet switch with a remote that I’ve had for a couple of years; it was only used occasionally on a covered patio. It probably saw less than 100 uses, and it has now stopped working. This is a poorly made product, especially for an outlet that experiences minimal wear and tear. It’s evident this product is designed to fail after a certain amount of use. I'm no longer interested in any products from this company. Such limited use should not result in failure.