Review Time
I was told the camera I wanted would be in stock within two weeks, maybe sooner, so I went ahead and paid £4500. Unfortunately, that was just the beginning of a long, frustrating experience. Six weeks later, I still didn’t have the camera, despite being promised I’d receive it within two weeks. Every time I reached out, I was told they were ‘struggling to get it’ but couldn’t give me a firm date on when I’d receive it.Finally, after six weeks, I requested a refund. Even then, it took another two weeks, multiple phone calls, and countless emails to get my money back.After all this, I found another company that delivered the same camera to my door within three days. I would not recommend this company if you’re looking for reliability or good customer service.
I sold my cinema camera to Digi Broadcast at the end of September. Had a positive experience since day one. Huge thank you to Jamie (account manager) who went above and beyond to make sure I was kept updated, and that the transaction process was smooth and timely. He is an asset to the company.
I live in Europe. After 2 months of patience, I never received the complete ARRI MIni kit they promised me : many very expensive accessories were missing. Despite the parcel arrived sealed, they argued it was the carrier fault.4 months and several messages after the delivery, I NEVER received my complete order.They are very dishonest and considered you as a fool.
Great find! I'm very happy to have found second-hand equipment in almost new condition and at a very good price. The customer service is excellent (Thanks to Liam) and very attentive to our requests. They don’t hesitate to provide all the necessary details and take photos of the products for you. Well done DigiBroadcast, and thank you!
Ordered a used Sony UTX-P1 transmitter with XLR cable to 3.5mm jack from this company on Saturday 8th June. Item was reasonably priced.Got order confirmation straightaway. On Monday was informed by them that my item was being despatched via DPD who in turn informed me of an estimated delivery for today Tuesday 11th June. My item was well packaged and just arrived today with no surprises. The unit was as described.Definitely earmark this company for my future reference. Highly recommended.
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