divanfactoryoutlet.co.uk

4.5
4.5 Based on 201 reviews

Divan Factory Outlet was started as a small family business in 2009. With our vision to go big, we have now turned it into a massive online brand for bed sets, ottomans, bases etc. Due to our persistent high quality and affordable pricing, our brand has e...

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Average Rating

4.5

/
5

201 Reviews

5 Star
80%
4 Star
9%
3 Star
2%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Adrien T.
Great bed, great service, great price

Exactly what we wanted at a great price and the delivery guys were brilliant

5
Date of experience: May 13, 2024
Geoffrey
Excellent company to deal with

Excellent company to deal with. Helpful Staff and quick delivery. Thanks

5
Date of experience: May 13, 2024
JP2
Delivery on time

Delivery on time. Great product. Great price. Great service.

5
Date of experience: Apr 26, 2024
Julia Stone
delivery was quick

5
Date of experience: Apr 22, 2024
Jaime Ross
Ali at the Divan Factory

Ali was fantastic always polite and pleasant and very helpful

4
Date of experience: Apr 22, 2024
Trent Wright
It’s perfect for what it does ⭐️

It’s perfect for what it does ⭐️

5
Date of experience: Apr 16, 2024
Derrick
great service

this is a very good bed looks lovely in the room and matress is very comfortable.it is also great that this company frovides two men to dismantle old bed and set up new bed when they deliver .

5
Date of experience: Apr 16, 2024
HC56
Disorganised Delivery team

The purchase and delivery notification was very staright foward. The problem i had was with the delivery, when they claimed that they had no idea they were dismantling the old bed and assembling the new bed, even though i paid for it. All of a suddden he looked at the paper work and said " O yes , your right i see you have paid for this service" he then asked me if i tools as they didnt have any!!!! Extremely unprofessional. Either they didnt look at the job sheets before the plan the drops or they were just chancing to get out of the extra work. He then went on to say that sometimes if the client is unhappy with them he sometimes chosses not to help them but as i was nice he will take it away. I PAID EXTRA FOR THE SERVICE..... LOL

2
Date of experience: Apr 05, 2024
Juliet Patterson
Reason for only 3 stars is that when…

Reason for only 3 stars is that when the delivery drivers turned up they had no idea I paid for the old bed to be dismantled and taken away, they didn't even have tools! The drivers were nice guys but the process wasn't very professional.

3
Date of experience: Mar 30, 2024
Brooks
Responsive Service

Communications with the delivery service and Divan Factory Outlet itself was very prompt and responsive. As a property manager managing private rented properties I have purchased 3 beds with Divan Factory Outlet so far and I have no complaint so far. The service has been very good so far.

5
Date of experience: Mar 21, 2024

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Business Details

  • Divan Factory Outlet was started as a small family business in 2009. With our vision to go big, we have now turned it into a massive online brand for bed sets, ottomans, bases etc. Due to our persistent high quality and affordable pricing, our brand has established a reputation for itself.

    We have assembled a team of professionals committed to give our customers the best bedding experience. We don't want to just sell you a bed - we want to help you find the perfect one for your needs.

    Divan Factory Outlet provides you with a wide selection of top quality items that are manufactured in the UK. Our articles include bed sets, bed bases, mattresses, headboards and all other bed related products. Not only do we offer superior product quality, but our products also come with a 5-year warranty.

    Our customer care caters to all of your complaints to ensure 100% customer satisfaction. Our representatives are trained to provide customers with all the needed information. Moreover, we offer free of cost premium two-man delivery services so you can get your order delivered right at your doorstep.

    All of it contributes to make Divan Factory Outlet a go-to place for all of your bedding shopping. You can check out our online store and shop now from Divan Factory Outlet to satisfy your comfort requirements in the best way!See more

  • email info@divanfactoryoutlet.co.uk
  • call 01484260436
  • language https://divanfactoryoutlet.co.uk

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