Review Time
eat service from start to finish! The delivery was super quick and everything arrived exactly when they said it would. I was honestly surprised by how big the choice of beds and mattresses was – loads of styles and options to suit different budgets and preferences, so it was easy to find something that felt right.
The staff were really helpful as well. They took the time to answer my questions and helped me figure out what would be best without making me feel pressured into anything. You can tell they actually care about making sure customers leave happy.
Overall, really smooth experience and I’m very happy with my bed. Definitely recommend checking them out if you’re looking for quality, good service, and quick delivery! 👍
Do not buy from here. Zero communication. Will not refund you or communicate when delivery time will be. You call and call and no one’s picks up for ages and when they do it’s the Same unhelpful person. One order is outstanding and they have taken over £500Pounds will have to call the bank to sort it out. Absolute scam
eat service from start to finish! The delivery was super quick and everything arrived exactly when they said it would. I was honestly surprised by how big the choice of beds and mattresses was – loads of styles and options to suit different budgets and preferences, so it was easy to find something that felt right.The staff were really helpful as well. They took the time to answer my questions and helped me figure out what would be best without making me feel pressured into anything. You can tell they actually care about making sure customers leave happy.Overall, really smooth experience and I’m very happy with my bed. Definitely recommend checking them out if you’re looking for quality, good service, and quick delivery! 👍
I have placed an order for a guest bed and contacted them to have this delivered before their 10 working days window. They have not contacted me at all. Despite several calls, some of which went unanswered or generic email reply received they failed to return when promising to do so. On the 10th working day (when the bed should be delivered,) they stopped answering calls and replying to emails. The phone rang for over half an hour and no response. I simply cannot understand how a company can operate this way, appallingly communication, taking customers money and then failing to provide the goods.
Good quality and helpful staff. Competitive prices compare to big brands. The company who actually care for customers. Helped us to choose the exact size and answered all the questions. Happy we found this and will recommend to all friends and family. Will use the services again in near future. Thank You
The bed is fine we ordered a divan a mattress and a headboard . I ordered it on the 4 February would be delivered 3-10 working days it finally turned up on the on the 28th of February.After loads of telephone calls and emails all saying they would phone back . None of them did .
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Divan Factory Outlet was started as a small family business in 2009. With our vision to go big, we have now turned it into a massive online brand for bed sets, ottomans, bases etc. Due to our persistent high quality and affordable pricing, our brand has established a reputation for itself.
We have assembled a team of professionals committed to give our customers the best bedding experience. We don't want to just sell you a bed - we want to help you find the perfect one for your needs.
Divan Factory Outlet provides you with a wide selection of top quality items that are manufactured in the UK. Our articles include bed sets, bed bases, mattresses, headboards and all other bed related products. Not only do we offer superior product quality, but our products also come with a 5-year warranty.
Our customer care caters to all of your complaints to ensure 100% customer satisfaction. Our representatives are trained to provide customers with all the needed information. Moreover, we offer free of cost premium two-man delivery services so you can get your order delivered right at your doorstep.
All of it contributes to make Divan Factory Outlet a go-to place for all of your bedding shopping. You can check out our online store and shop now from Divan Factory Outlet to satisfy your comfort requirements in the best way!See more
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