divanfactoryoutlet.co.uk

4.5
4.5 Based on 201 reviews

Divan Factory Outlet was started as a small family business in 2009. With our vision to go big, we have now turned it into a massive online brand for bed sets, ottomans, bases etc. Due to our persistent high quality and affordable pricing, our brand has e...

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Average Rating

4.5

/
5

201 Reviews

5 Star
80%
4 Star
9%
3 Star
2%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Louis Parker
Excellent product, exactly as described

The product was excellent, exactly as described Their customer service advisor was great when I had a query before purchase.Was kept up to date by e-mail and txt regarding delivery which was on time, delivery guys were experienced, quick and professional. Thoroughly recommend.

5
Date of experience: Feb 18, 2024
math80h
Well constructed reinforced base with drawers that glide well

Would have given 5 stars but the original delivery day was delayed 4 days. Delivery men very careful. Thank you

4
Date of experience: Feb 18, 2024
Gail Cooper
Great bed and great service

The first bed I ordered didn't fit up my stairs and they quickly arranged to change the order to one which came in two pieces instead. It arrived quickly and it's a lovely comfortable bed that looks great. Can't fault it.

5
Date of experience: Feb 13, 2024
Frances Johnson
We made an excellent choice!

Very straightforward ordering and a quick response. It arrived on time. An early timeslot, but the lads who delivered it were very polite and quietly efficient taking the old bed away and putting the new one together in no time.Lovely comfy bed. We made the right decision to order from this firm.

5
Date of experience: Feb 13, 2024
When things go wrong, companies truly shine!

Although the headboard we ordered was not the quality we had hoped for, the service received from this company was fantastic. Firstly the delivery was delayed due to the only day of snow in west wales, but we were notified of the problem every step of the way. Once our concerns were raised about the quality of the product, we were contacted not only by Divan Factory outlet but also by the manufacturer. A satisfactory conclusion has been reached and I would recommend this company.

4
Date of experience: Feb 05, 2024
Lara Reed
Edge to edge sprung base

Very pleased with my Kingsize edge to edge sprung 2 drawer base, so much better than firm edge.

5
Date of experience: Feb 04, 2024
Brian Morris
The bed was delivered on time by two…

The bed was delivered on time by two very respectful delivery men. Good quality bed for the price.

4
Date of experience: Feb 04, 2024
IStoleYourBunny67
Pleased consumer

Ordered delivered as arranged, delivery staff very pleasan. Pleased with standard of bed and mattress

5
Date of experience: Feb 04, 2024
asacarna
King size 2 draw Divan bed

Great bed, easy to put together, very please with it, sturdy and good finish, and can highly recommend. delivery service was not great but the customer service was amazing, they even sorted out my query on a Saturday when store was closed.

5
Date of experience: Feb 04, 2024
Nicolas Cooper
Could have been 5stars if instructions…

Could have been 5stars if instructions had been included. Otherwise a very good experience. Good quality for money . Am quite satisfied but no instructions were included with order. No literature whats so ever. I would suggest this company to others if this was rectified.

4
Date of experience: Feb 04, 2024

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Business Details

  • Divan Factory Outlet was started as a small family business in 2009. With our vision to go big, we have now turned it into a massive online brand for bed sets, ottomans, bases etc. Due to our persistent high quality and affordable pricing, our brand has established a reputation for itself.

    We have assembled a team of professionals committed to give our customers the best bedding experience. We don't want to just sell you a bed - we want to help you find the perfect one for your needs.

    Divan Factory Outlet provides you with a wide selection of top quality items that are manufactured in the UK. Our articles include bed sets, bed bases, mattresses, headboards and all other bed related products. Not only do we offer superior product quality, but our products also come with a 5-year warranty.

    Our customer care caters to all of your complaints to ensure 100% customer satisfaction. Our representatives are trained to provide customers with all the needed information. Moreover, we offer free of cost premium two-man delivery services so you can get your order delivered right at your doorstep.

    All of it contributes to make Divan Factory Outlet a go-to place for all of your bedding shopping. You can check out our online store and shop now from Divan Factory Outlet to satisfy your comfort requirements in the best way!See more

  • email info@divanfactoryoutlet.co.uk
  • call 01484260436
  • language https://divanfactoryoutlet.co.uk

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