divanfactoryoutlet.co.uk

4.5
4.5 Based on 201 reviews

Divan Factory Outlet was started as a small family business in 2009. With our vision to go big, we have now turned it into a massive online brand for bed sets, ottomans, bases etc. Due to our persistent high quality and affordable pricing, our brand has e...

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Average Rating

4.5

/
5

201 Reviews

5 Star
80%
4 Star
9%
3 Star
2%
2 Star
3%
1 Star
6%

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Karlee Johnson
Easy company to deal with

Easy company to deal with. Kept informed with delivery days and times. Delivery guys were very pleasant Great price for headboard. Would use Divan Factory Outlet again and would recommend too.

5
Date of experience: Jul 09, 2025
Ange0640045
Making a purchase a pleasure.

The most straight forward easy purchase from start to finish. The bed was a good price. The communication was on point. From confirmation email, to delivery day and time slot. The 2 couriers were amazing and friendly and went above and beyond. So friendly. The bed is lovely and I will most definitely be using the company for all future purchases. Highly recommend 👌. Thank you.

5
Date of experience: Jun 23, 2025
Demetria Coleman
Bought a divan bed with truckle with…

Bought a divan bed with truckle with Worcester mattresses. Excellent product. Delivery experience could've been better. However the two gents who eventually made the delivery could not have been better. One star deducted for a) lack of clarity on website when ordering. No indication of extended delivery time because I live in central Scotland, b) lack in of updates in a timely manner after first failed delivery. Delivery team saved you. Thanks guysDougie Stewart

4
Date of experience: Jun 21, 2025
Bertha Taylor
Absolutely great service

Absolutely great service handled with care and went above and beyond when needed and told me some information to help with the headboard

5
Date of experience: Jun 21, 2025
false advertisement

the bed came on time, however. the colour is not at all what’s seen and advertised on the website. i ordered a bed of what looked like a forest green. and got a bright emerald green. never understand why people misadvertise their products. maybe because they have this stock already and know not many would want this colour…whatever the name is. that’s not the point. it’s that in the displayed image — the colour of the bed looks so different from the actual bed. please, display what your products looks like accurately

1
Date of experience: Jun 19, 2025
Porter Ross
Perfect order

Customer service was great. Ordering was a breeze, was perfect exactly what I ordered.

5
Date of experience: Jun 18, 2025
Adam P.
They did a wonderful job

They did a wonderful job. They even took it to a different address for us as we put the wrong address in. Can not say a bad word about them

5
Date of experience: Jun 14, 2025
Jeff Cook
Great companyFantastic delivery went as expected…

Fantastic delivery went as expected received phone call as promised priorDelivery men were great very polite and helpful nothing was too much trouble Would definitely use again and recommend Thankyou

5
Date of experience: Jun 13, 2025
Deanne Morgan
Brillaint! Absolutely nothing bad to say about the…

Absolutely nothing bad to say about the bed, delivery, the delivery drivers or the delivery time. Even though it was quite late when they managed to get all the way to my house they still tried there hardest to provide brillaint customer service and generally just being kind polite and funny. the quality of the bed brillaint it is everything I wanted. The price is extremely affordable considering the horrific prices of beds these days. Absolutely brilliant company definitely will be recommending to friends and family

5
Date of experience: Jun 10, 2025
Clarence
Excellent service from a local family…

Excellent service from a local family run business. Guys went above and beyond to get the mattresses and beds into the right room even though they did t have to. They wanted to make sure the customer was happy! Thank you!

5
Date of experience: Jun 09, 2025

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Business Details

  • Divan Factory Outlet was started as a small family business in 2009. With our vision to go big, we have now turned it into a massive online brand for bed sets, ottomans, bases etc. Due to our persistent high quality and affordable pricing, our brand has established a reputation for itself.

    We have assembled a team of professionals committed to give our customers the best bedding experience. We don't want to just sell you a bed - we want to help you find the perfect one for your needs.

    Divan Factory Outlet provides you with a wide selection of top quality items that are manufactured in the UK. Our articles include bed sets, bed bases, mattresses, headboards and all other bed related products. Not only do we offer superior product quality, but our products also come with a 5-year warranty.

    Our customer care caters to all of your complaints to ensure 100% customer satisfaction. Our representatives are trained to provide customers with all the needed information. Moreover, we offer free of cost premium two-man delivery services so you can get your order delivered right at your doorstep.

    All of it contributes to make Divan Factory Outlet a go-to place for all of your bedding shopping. You can check out our online store and shop now from Divan Factory Outlet to satisfy your comfort requirements in the best way!See more

  • email info@divanfactoryoutlet.co.uk
  • call 01484260436
  • language https://divanfactoryoutlet.co.uk

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