Review Time
Robyn put me at ease straight away. I felt heard and understood which was a huge relief. She explained the assessment process very well, giving lots of information and insight. It made such a difference to me, as I felt apprehensive.
I want to thank the team at Diverse Diagnostics for treating me with patience and understanding. The entire process from start to finish was ADHD friendly in my opinion. Clear, straightforward instructions to follow and many reminders so forgetting was less likely!
I received my adhd diagnosis with diverse diagnostics in April. Anytime I’ve called with a query they have been super polite and helpful. It’s a little costly with it being private healthcare but if you want help fast and can afford it, I would highly recommend their services.
I was verbally assured by Diverse Diagnostics that I could pay for their diagnostic service in 12 monthly instalments. At the point of purchase, this payment option was not honoured and I was required to pay the full amount upfront.I rejected the contract on the grounds of misrepresentation. The company refunded part of the amount but refused to return £200.As a result of this interaction, my trust in this organisation has completely broken down, and I no longer feel comfortable allowing them to handle any screening or diagnostic work for me.I have since lodged a legal claim through the Scottish Courts and Tribunals Service to recover the outstanding sum.
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