Review Time
I’ve literally just received them and I’m not gonna lie… they’re spot on.
Ordered a pair of trainers from Divine Luxury Hub and the whole process was proper smooth from the start. Massively impressed by the customer service, not that generic “yeah you’ll be fine” stuff. I was unsure about sizing, so I messaged them and they genuinely went over and above. They even measured the sole for me so I could compare it to a pair I already have. You don’t get that from many companies at all. Most places just tell you to “check the size guide” and leave you hanging.
Comms were quick, straight to the point, and I felt looked after the whole time. Delivery was sound, packaging was clean, and when I opened the box the trainers were exactly as described. Proper quality, perfect condition, no messing about.
Proper happy with Divine Luxury Hub. Great stuff and top service, I’ll 100% be ordering again.
I’ve literally just received them and I’m not gonna lie… they’re spot on.Ordered a pair of trainers from Divine Luxury Hub and the whole process was proper smooth from the start. Massively impressed by the customer service, not that generic “yeah you’ll be fine” stuff. I was unsure about sizing, so I messaged them and they genuinely went over and above. They even measured the sole for me so I could compare it to a pair I already have. You don’t get that from many companies at all. Most places just tell you to “check the size guide” and leave you hanging.Comms were quick, straight to the point, and I felt looked after the whole time. Delivery was sound, packaging was clean, and when I opened the box the trainers were exactly as described. Proper quality, perfect condition, no messing about.Proper happy with Divine Luxury Hub. Great stuff and top service, I’ll 100% be ordering again.
I had a wonderful experience thanks to Charlotte’s amazing help. I ordered a pair of Christian Louboutin shoes, but the shipment was unexpectedly delayed. Charlotte was incredibly proactive in keeping me updated and coordinating everything smoothly. She even arranged a discount and a lovely luxury gift for me as a compensation of the delay, which was such a thoughtful gesture. I truly appreciate her professionalism and kindness. Looking forward to shopping here again!
This Company is the worst clothing company I have ever used!!! I could not recommend them at all. I bought a Barbour Jacket from them and wanted to return it. The only person I could speak to, having phoned on numerous occasions, was a gentleman on his mobile although he professed to have a huge premises with numerous staff. I returned the jacket, tracked by Royal Mail - they tried to deliver it twice and there was no one there to receive it on both occasions. In my dealings with the company I finally got a letter from their legal department! I believe the whole company is a scam and maybe being operated from a home address and definitely does not have an authentic ‘Legal Department’. Luckily for me I was able to get compensation from Royal Mail as in transferring the parcel to another unit after they were unable to deliver it to The Devine Luxury Hub, it was lost and as I had tracked the parcel I was able to get a refund from them. The order was made innAugust/ September last year and I have only just received compensation. In short I would not recommend using this company. Regardless of the reply from the Devine Hub I do not recind any of my review. The reason the return was late was because the address given on their website did not have anyone there to accept a parcel. Also it was very strange that on numerous occasions I the phone number given fid not have anyone answering calls. I only got a response from a mobile phone from someone called James. He was the only person I ever spoke to and I’m sure it was James who most definitely responded to my review. A one man band!!!
I always have such a great experience with Divine Luxury, it is such a personal shopping experience. The high level of customer service makes for such a great shopping experience. Nothing is ever too much trouble for them. This is why I will continue to shop with them for all of my luxury goods. The delivery is quick and the items come packaged very well. I only wish more company’s operated like yourselves
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The Divine Luxury Hub offer brand new luxury designer clothing from, t-shirts, shorts, matching sets, hoodies, jeans and casual footwear. Shop now
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