Review Time
I had a great experience with Doola, and I want to specifically thank Rahul from the Customer Success Team. He was incredibly professional, clear, and respectful throughout our interaction.Even though I chose to cancel my service, Rahul handled everything with understanding and efficiency. His communication was prompt, and he ensured the refund and cancellation process went smoothly without any hassle.It’s rare to find such customer care, and Rahul truly reflects the values of a trustworthy company. Highly appreciate his support!Thank you, Rahul and the Doola team!
I’ve been using doola for about two months now setting up a new business. everyone here is extremely helpful and if they don’t have your answer, they’ll find someone that does. Annie Kapoor has been extremely helpful, courteous and patient with me during the process.I will continue using them for all my future ventures as the services that take load of off me are very helpful.
We formed a company through Doola which took more than 4 months. Their optional tax services cost additional thousands of dollars each year, and you need to pay for further consultations with their 'accountants' each time.After providing them the required information they did not actually file our return leaving us to owe the IRS thousands in overdue documents.
I signed up for doola about 3 months ago, they have been so friendly and helpful with everything!Any little question I ask always gets answered and their quality of work is incredibleWanted to give an extra special shout out to Nikhil who is my book keeper, I’ve had book keepers before but none of them were as good and efficient as Nikhil
Similar experience to everyone else with 1 star reviews. Just avoid them.They didn’t file my tax returns even though I paid for the full accounting service. They don’t respond to much when you email them, just a generic “we are looking into your request” and then complete silence.They have missed deadlines, failed to respond, don’t provide much in the way of service and it’s radio silence most of the time.
It’s the IRS deadline today and I’ve received no confirmation or proof that Doola filed the extension for Form 5472 or the annual tax return. Despite follow-ups, there’s been no clear response. This isn’t just an inconvenience — it exposes me to serious penalties. I expected a compliance partner, not silence at the most critical moment. Extremely disappointed.UPDATE: The Form 7004 (Automatica 6-month extension) was shared few hours before the deadline and just upon multiple requests.
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