doou.ca

4.5
4.5 Based on 229 reviews

DooU is Canada's first frictionless healthcare platform. A Doctor-led weight loss program that is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home....

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Average Rating

4.5

/
5

229 Reviews

5 Star
81%
4 Star
5%
3 Star
4%
2 Star
2%
1 Star
9%

Filtered Reviews

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Review Time

C. Marcano
After the assessment

After the assessment, I was charged the amount without prior approval, the messages I have received are in the name of another person (Mike), it does not allow me to sign in or create an account to review my case with my personal info, they are supposedly sending my medications to the billing address without confirming if it was my delivery address, I have tried to change the address and it does not allow me, even though my address registered in Doou is correct. It has been a nightmare to try to communicate and stop sending or at least accessing my data, I communicated by chat and a bot told me that they would change my shipping address, but I cannot verify it either and I do not receive any communication. I still do not have any confirmation emails or bills for my card. Lousy service. I want to be reimbursed, it is an extreme mess.

1
Date of experience: Nov 03, 2025
Jennifer Bond
Very good customer service

I was very impressed with the follow up from DooU regarding my order. They went out of their way to answer my questions and made me feel like a valued customer.

4
Date of experience: Oct 29, 2025
Marjorie
Was pleasant surprise dad to get note…

Was pleasant surprise dad to get note from. John. Really nice to have someone in your corner. Thankful you stoped delivery for month of. October and renewing it now for. November onward. Again Thank you

5
Date of experience: Oct 29, 2025
Claudette Paul
Fast efficient and available for any…

Fast efficient and available for any questions or concerns.

5
Date of experience: Oct 27, 2025
Terri Skinner
So easy to get in touch and stay in…

So easy to get in touch and stay in touch, whether you're a computer geek or a "gotta use a phone" person

5
Date of experience: Oct 26, 2025
Darlene MacDonald
Still not sure

Still not sure

3
Date of experience: Oct 25, 2025
Maude Girard
Easy too use

Easy too use. Great products Thanks!

5
Date of experience: Oct 24, 2025
Lourdes
It was quick and easy to get my…

It was quick and easy to get my prescription to start my weight loss journey!

5
Date of experience: Oct 22, 2025
Cheryl Tulen
Quick and Efficient

Questions were relatable, service was quick, potential for additional support was granted. Overall great experience so far.

5
Date of experience: Oct 21, 2025
Emilie
Great experience

Great experience

5
Date of experience: Oct 20, 2025

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Business Details

  • DooU is Canada's first frictionless healthcare platform.
    A Doctor-led weight loss program that
    is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home.

  • language https://doou.ca

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