Review Time
Completely unacceptable. The bras don’t fit; the sizing is way off. They initially offered £2, then £4 as compensation. Clearly, they have no intention of refunding me. After reading other reviews, it seems my experience is not unique. My only advice is to avoid this seller.
I ordered 3 push-up bras that were supposed to be supportive and anti-sagging. I waited a long time to receive them. I ordered a size 42DD/E, but when they arrived, they didn’t fit in length even after adjusting the straps, and they lacked support. I contacted them, and they insisted they sent the correct size, offering £2, then £4 as compensation. When I requested a refund, they said I could return them but I'd have to cover the shipping costs.
Ordered an airplane hoodie end of August still waiting for it to arrive, tracking stopped on 5th October so emailed inquiring where the hoodie was & got an email saying they have resent my order, still waiting!!!Emailed today asking for a refund, will report them to trading standards in the next few days Wish I had come on here to check reviews first...
Beware!!! Sizing on Airplane hoodies is ridiculous! I ordered a 5xl hoody and it measured 22" across the chest- 44" in total when 5xl should be at least 60"!!!!The 2xl we ordered fit my friend nicely but she is a size medium!!!Quality of material was also very very poor!
Messaged them the day my item arrived to say I don’t like and need to return for refund . They replied saying look in neighbours house if they’re not at yours, so they obviously never read the email. I wrote again stating I had received the item but I didn’t like it, it didn’t fit. They ignored me. I emailed again. They ignored that. I then received a reply saying you’re not eligible for returning as there’s nothing wrong with the item and we don’t support returns for any other reason, why not give it to someone. Would you except £3 compensation. I’ve said no to the money and I’m not happy being out of pocket for something I don’t like and doesn’t fit. I’m now waiting for their reply. I won’t ever use this company again.
I wish i had looked here first before ordering, i ordered bras & have heard nothing from them apart from what i ordered that was nearly a month ago. Ive emailed them & told them to send my items or im contacting the fraud facility through my bank. After reading these reviews im better off getting my money back but dosnt look likely either. Stay away people from this company. I think there frauds..
If I could give no stars I would.I wouldn't order from this company. I ordered the aeroplane hoodies. What i received wasn't anywhere near like the advert. Poor quality, material very thin. I asked to return them. They offered $4 for me to keep them. I have asked numerous times for an address to return. They haven't given me one!! Worst company I've ever dealt with.DO NOT ORDER FROM THEM.
Absolute scammers!!!!! I placed an order for £25, but they took £31 out of my account. I emailed them within 10 minutes of placing the order and they responded immediately. I asked them to cancel the order and refund my money. At this point they started ignoring my emails and then the next day I got an email notification, saying the item had been shipped. After this, they started answering my emails again, saying that unfortunately the item had been shipped and if I wanted to return it, I would have to wait until it has arrived’. They know I’d have to pay to return it to the US too. Bloody joke. Im now looking into a way I can report them.
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