drinkcirkul.com

4.2
4.2 Based on 489 reviews

Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & ...

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Average Rating

4.2

/
5

489 Reviews

5 Star
68%
4 Star
11%
3 Star
7%
2 Star
3%
1 Star
12%

All Reviews

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Review Time

Charles Hughes
Very frustrating customer service experience

The customer service was incredibly frustrating! I placed an order on a Saturday with expedited shipping, expecting it within 2-5 business days, but now it won't arrive until the 10th! It should have been here by the 5th at the latest. When I asked for a refund for expedited shipping, they refused. I mentioned returning the item once it shipped, and they claimed that wouldn't be possible. This has been a terrible experience, and I recommend looking elsewhere.

1
Date of experience: Dec 03, 2025
Riley Bell
Terrible customer service!

The customer service is horrendous! I placed an order on a Saturday and chose expedited shipping (2-5 business days), but now I'm told it won't arrive until the 10th! It should have been here by the 5th at the latest. When I asked for a refund for the expedited shipping, they refused. I mentioned returning the item once shipped, and they told me I couldn't return it! This experience has been awful. If you're considering this product, order from another retailer instead.

1
Date of experience: Dec 03, 2025
Dwight Smith
Order placed on November 28th

I placed an order on November 28th and paid for expedited delivery. I received an email stating my order would arrive by December 3, which was promising. However, on December 3, I got another email saying my order is still being processed and will now arrive on December 10th. That's nearly two weeks for delivery from Florida to New York despite the expedited shipping.

2
Date of experience: Nov 29, 2025
Simple ordering process

The ordering process was straightforward, with a variety of colors available at reasonable prices. My order arrived promptly.

5
Date of experience: Nov 29, 2025
MS21
Frustrating lack of accountability

I had high hopes for this company, but my experience has been very disappointing. Several of the cartridges I received were leaking, and one appeared contaminated. Despite multiple emails explaining my concerns, the responses felt generic and ignored the core issue. Instead of addressing the leaks, they just offered random replacements. I pay for a subscription expecting reliability, not defective products and vague replies. I'm seriously thinking about canceling my membership due to this unsatisfactory experience.

1
Date of experience: Nov 28, 2025
Dark_Legend_PvP17
Love the flavors but frustrated by misleading advertising

I really enjoy the flavors offered. However, I was disappointed after purchasing several items, including a car caddy that was advertised to fit all bottles, but it doesn't. After reaching out, I learned I couldn't return or exchange it. They offered a $5 gift card or three free flavors, which feels unfair considering the caddy cost $20. I'm quite upset about this situation.

2
Date of experience: Nov 18, 2025
Rex Foster
Fantastic experience!

This has been an amazing experience! I used to barely make the team in sixth grade football, but now I'm playing multiple positions and starting on my basketball team, all thanks to this product. The coconut pineapple flavor is a must-try. Thank you so much!

5
Date of experience: Nov 11, 2025
Teresa Kelly
Disappointing flavors and design

I purchased seven different flavors, but only the island punch was somewhat drinkable. The others had terrible tastes and aftertastes. The cartridges don't hold water properly, leading to air being sucked in each time, and the flavor doesn't mix well. Additionally, you can't use the containers just for water because there's no adapter available. This has been a waste of money, and they don't offer refunds. I suggest sticking with a regular bottle and using a different flavoring.

1
Date of experience: Nov 03, 2025
Jayson Butler
Very unprofessional company

I ordered directly from the company, but they sold me used cartridges and were unprofessional in their communication. When I contacted them within 15 days about returning my order, they refused. This has been a very disappointing experience.

1
Date of experience: Nov 02, 2025
Charly B.
Advertised deals are misleading

They promote deals that don't actually work. When I reached out to claim the deal, I had to place another order.

1
Date of experience: Oct 30, 2025

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Business Details

  • Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.

  • email help@drinkcirkul.com
  • language https://drinkcirkul.com

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