drinktrade.com

4.3
4.3 Based on 61 reviews

Shop for the best curated selection of specialty coffee from the nation’s best roasters on Trade. Fresh coffee roasted to order and delivered right to your door. Not sure where to start? Build your taste profile and let us recommend your new favorite c......

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Average Rating

4.3

/
5

61 Reviews

5 Star
75%
4 Star
6%
3 Star
3%
2 Star
6%
1 Star
9%

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Jace
Their beans are stale!

Their beans are stale!Yuck. Not fresh. I've gotten cheap coffee. I'm so disappointed...

1
Date of experience: Mar 01, 2024
Walter
I don't use their subscription service

I don't use their subscription service; just several bags at a time when not travelling. Over several years and until recently, I found it simple to place an order, and I never waited more than two weeks (hey, the coffee is almost always roasted that week, can't complain).BUT they now changed the order page -- it is a mess. My favirite list has disappeared, ordering is very wonky, Can't figure out order w/out subscribing. Looks like I'm gojng elsewhere to order coffee.

2
Date of experience: Feb 25, 2024
Good coffee bad delivery times

Good coffee, awful delivery times.If i schedule coffee every two weeks I expect it to be every two weeks. Currently its delivering every 6 weeks.

2
Date of experience: Jan 24, 2024
SnowZ_FR40
Late delivery

Delivery was cancelled due to cancelled roast (second occurrence). Trade placed an order for a new coffee on the original date of delivery. They sent it ground mail instead of speeding up the deliverer which was frustrating given the coffee ended up coming 7 days past due with a 2 bag/1.5 week subscription. I like the selection of coffee but as far as customer support/satisfaction - Pretty disappointing.

1
Date of experience: Dec 21, 2023
Jimmy B.
Terrible customer support

Terrible customer support. They'll give you an attitude and push you to cancel your subscription. They clearly hate their customers!

1
Date of experience: Dec 05, 2023

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Business Details

  • Shop for the best curated selection of specialty coffee from the nation’s best roasters on Trade. Fresh coffee roasted to order and delivered right to your door. Not sure where to start? Build your taste profile and let us recommend your new favorite c...

  • language https://drinktrade.com

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