drivalia.co.uk

4
4 Based on 1.4K reviews

...

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Average Rating

4

/
5

1.4K Reviews

5 Star
71%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
24%

Filtered Reviews

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Review Time

Flavius Barboni
Avoid to hire from them

I had book and paid for my vehicle from Enjoy Travel broker and presented at the Heathrow Branch to collect it . I had been refused the vehicle hire due to writing an honest review about the branch and company and my previous experience with them . Staff were speaking into a foreign language in front of myself and my wife and being very rude indeed . I had a look at previous reviews and they described exactly who they are as a business : non roadworthy vehicles , dirty vehicles , old vehicles , excessive waiting times , rude, unprofessional , unfriendly staff , completely a mess of a return and collect system and a yard , THIS DOES NOT EVEN LOOK LIKE A CAR HIRE COMPANY , more likely like a gang of scammers of various hidden fees and charges , bogus insurances and excesses. There are MASSIVELY different car hire companies in the area were customers service means everything , Green Motion , U Save , etc. Avoid them at all costs .

1
Date of experience: Nov 02, 2025
Ricardo
Smooth handling and seamless…

Smooth handling and seamless experience. Gareth took good care of us! Thank you

5
Date of experience: Nov 02, 2025
Ide Cunningham
Jay Patel was very helpful

Jay Patel was very helpful, took time to answer all questions and very professional.

5
Date of experience: Nov 02, 2025
Dennis Forder
Fantastic customer service from JayJay has made booking my reservation…

Jay has made booking my reservation very easy, with detailed information and quick communication. I would highly recommend using this company. From now whenever I need a car I will contact DRIVALIA.

5
Date of experience: Nov 02, 2025
Very helpful staff

Very helpful staff. Jay Patel helped me book a great deal in less than 1 minute, very straightforward!Thank you!

5
Date of experience: Nov 02, 2025
Marina McM
My first Drivalia. It won't be my last

My first time hiring with Drivalia at Belfast International Airport. I had booked via booking.com but wanted to add an additional driver on.Tony on the desk made the changes all very easy. The price differential was fair and much cheaper than a competitor I had done a price comparison with.Tony walked us to the car and explained a few things as Ive never driven a hybrid car before. Car was super clean. And everything went smoothly.Handover on return was also supersmooth and I reckon I will be using Drivalia again if its this easy and competitively priced.The £1500 reserve on the credit card is high. But I have every faith it will be vanished in the month as stated in the T&C.I have a yearly policy to cover excesses. Which I would advise folks to do if they hire cars.

5
Date of experience: Nov 02, 2025
AmanSingh
My experience was good I been so many…

My experience was good I been so many times and they look after me specailly sanj bro love x

4
Date of experience: Nov 02, 2025
Marius Laurentiu Belciug
Happy with the service

Easy pick up process, happy with the service provided as everything was clear and easy. Cars are clean and in a good condition. Will return for sure

5
Date of experience: Nov 01, 2025
Mathias Lotus
Abs again have a fantastic services

Abs again have a fantastic services. Loyal customer returning for the 4th time. Great Abs.

5
Date of experience: Oct 31, 2025
M Davis
Very good service from all here.

5
Date of experience: Oct 31, 2025

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