drive-timebillericay.co.uk

4.3
4.3 Based on 32 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

32 Reviews

5 Star
79%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
18%

All Reviews

Filter Reviews

Review Time

Karl Brown
Dont NOT trust this garage, please dont make the same mistake we made, they are the biggest crooks i

Dont NOT trust this garage, please dont make the same mistake we made, they are the biggest crooks ive come across when buying a car. Please do your background checks on what the company was called before and why it changed, we are now in the process of taking them to court like many others. All they care about is getting your money, dont just take my word for it or make the same mistake we made, please do your background checks. Most of the 5 star reviews are fake.

1
Date of experience: Apr 14, 2026
Sol Gedik
Still waiting for my £600 refund - Dishonest and unprofessional

I am writing this to warn others. I followed the formal process and signed a cancellation form for a vehicle, and I was promised a refund of my £600 deposit. However, the business has failed to return my money.When I followed up,Charlie admitted in writing that they do not have the funds available and are waiting for other customers' money to pay me back. This is highly unprofessional and a breach of contract. Instead of resolving the issue, they have attempted to intimidate me with threats of legal action just for asking for my own money back.It has been days since the agreement, and they have missed every deadline I provided. I have now escalated this as a formal dispute with my bank and will be pursuing a Money Claim Online. Avoid this dealership if you value your money and time.

1
Date of experience: Mar 17, 2026
Karl Brown
Dont NOT trust this garage

Dont NOT trust this garage, please dont make the same mistake we made, they are the biggest crooks ive come across when buying a car. Please do your background checks on what the company was called before and why it changed, we are now in the process of taking them to court like many others. All they care about is getting your money, dont just take my word for it or make the same mistake we made, please do your background checks. Most of the 5 star reviews are fake.

1
Date of experience: Feb 21, 2026
James
I had a really positive experience…

I had a really positive experience buying my car from drive time . From the first enquiry to driving away, everything was handled professionally and transparently. There was no pressure at any stage, and they were happy to answer all my questions. The car was in excellent condition and exactly as advertised. It’s refreshing to deal with a company that genuinely values customer service. Highly recommend.

5
Date of experience: Jan 24, 2026
John
Highly recommend

Great service, really pleased with my new car. Highly recommend!

5
Date of experience: Jan 21, 2026
shane fowler sk clan
I am shocked at how nice and smooth…

I am shocked at how nice and smooth everything went with the questions to the picking up the car would highly recommend And also the staff are very politeDefinitely will go back in the future or for the family car was cleaned inside and out so well

5
Date of experience: Dec 01, 2025
James Aitken
I recently bought a car from Drive Time…

I recently bought a car from Drive Time Billericay and the whole experience was brilliant from start to finish. The team were friendly, honest, and genuinely helpful — no pressure, no pushy sales tactics, just straightforward advice that made choosing the right car really easy.The vehicle was exactly as described, presented in great condition, and the buying process was smooth and stress-free. They kept me updated throughout, answered all my questions, and made sure I was completely happy before driving away.I’m really pleased with my purchase and wouldn’t hesitate to recommend Drive Time Billericay to anyone looking for a reliable used car and great customer service.

5
Date of experience: Nov 24, 2025
Мария Владимирова
Zero Pressure. Full Professionalism. Great Car.

Charlie handled everything with real professionalism. No pressure at all — just straight help and clear info. He got my finance sorted quickly, walked me through the documents, and made the whole purchase feel effortless. The car I picked up is in amazing condition, looking almost brand new. Highly recommend Drive Time for a stress-free experience.

5
Date of experience: Nov 18, 2025
Michael Moore
Local to Billericay or not

Local to Billericay or not, I would always try and use this company.. buying a car can be quite tricky and knowing who to trust and somewhere being reliable is hard to find. But I’ve had a few cars from here and they have all been superb!

5
Date of experience: Nov 13, 2025
alex macfarlane
The customer service with the team was…

The customer service with the team was above and beyond. Very helpful from start to finish. Excellent value for money with finding me the best deal that suited me personally. Highly recommend.

5
Date of experience: Nov 10, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More