ebonyline.com

1.6
1.6 Based on 21 reviews

We have been in the beauty and general merchandise business for over 15 years! Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Many customers have request...

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Average Rating

1.6

/
5

21 Reviews

5 Star
10%
4 Star
0%
3 Star
5%
2 Star
10%
1 Star
76%

All Reviews

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Review Time

Dasia
I really liked Ebonyline until they banned me from ordering from them because I made a PayPal disput

I really liked Ebonyline until they banned me from ordering from them because I made a PayPal dispute. They'd much rather be petty and lose my business as a long time custoner because they're mad I filed a dispute.

1
Date of experience: Feb 06, 2026
Dasia
I really liked Ebonyline until they…

I really liked Ebonyline until they banned me from ordering from them because I made a PayPal dispute. They'd much rather be petty and lose my business as a long time custoner because they're mad I filed a dispute.

1
Date of experience: Feb 06, 2026
Wanda Johnson
Horrible customer service

I loved the half wig I bought from this seller, but the last purchase I place was incorrect color. I have contacted their customer service several times for a return code. I have received no response whatsoever. It's a hard no for me to continue doing business with them.

3
Date of experience: Feb 06, 2026
Sharon Wiley
I received the wrong product

I received the wrong product, I ordered gray, salt and pepper and received brown and black. I checked it out several times before finally completing the order. I don't want a replacement, I'm requesting a full refund. So disappointed!

1
Date of experience: Feb 03, 2026
Danyel Conyers
Never again…

Never again! Ordered a wig on Jan 19 and still haven’t received an update or response. Of course I want a refund of course have no replies to that! They are scammers and will keep your money if they can! Beware I’m still waiting for a response or the wig itself!

1
Date of experience: Jan 19, 2026
Atarah J Israel
NEVER ORDER FROM THIS COMPANY!!!!!!

NEVER ORDER FROM THIS COMPANY!!!!!!! I ORDERED A WIG TWO WEEKS AGO, FOR A FUNERAL I WAS ATTENDING ON YESTERDAY JANUARY 10, 2026. I PAID FOR PRIORITY USPS ONE DAY SHIPPING, SO I'D HAVE IT ON TIME. TODAY IS THE 11TH AND I STILL HAVEN'T RECEIVED CONFORMATION THAT IT EVEN SHIPPED! THIS IS THE SECOND TIME SOMETHING LIKE THIS HAS HAPPENED. THE FIRST TIME, I PAID FOR PRIORITY THEN TOO MY WIG WAS SHIPPED TO CALIFORNIA WHERE IT REMAINED. I WAS REFUNDED TWO MONTHS LATER. THEY NEVER EVEN INFORMED ME NOT EVEN ONCE! I WISH I COULD GIVE NO STARS! I WILL NEVER ORDER FROM THEM AGAIN!

1
Date of experience: Jan 11, 2026
Janice Rodríguez
Never received my package 📦 saying…

Never received my package 📦 saying can’t allocate addressCurious about it was through FedEx I just had received package from them orders from other stores. Without any inconvenience. Bad service

1
Date of experience: Jan 07, 2026
Michelle Mullins
Beware of used and damaged products.

My wig came in a damaged box and without the paper wrapping and gold seal that that line of wigs always come with.

1
Date of experience: Dec 17, 2025
beverly jennings
Ebony line Shame on you

Ebony line Shame on you, the lengths you'll went through to commit fraud is unbelievable, you approved my return of 80$ for the purchase of bobbi boss wet and wavy Tracks the package was never opened order#395873668410 you'll are petty, hungry, trashy scammers, your company is the worst I've ever seen in my entire life your customer service text me saying give them 70$usd you'd make sure I'd recive my refund I wondered why all reviews are negative just wished I read reviews first not to mention all the lies you told just to rob me of 80$, you lied said you never received package usps tracked to you'll, you lied said package was opened I attached pictures proof this is unbelievable, heartbreaking sad that you can't be trusted I plan tell everyone 😈👹🤬

1
Date of experience: Dec 13, 2025
Wilo James
I just ordered two wigs from ebony line…

I just ordered two wigs from ebony line and was really really disappointed,I can’t wear these wigs the hair are like Halloween wigs hair . I should have known better because I have ordered from them several times before and never was satisfied.I have only wore one wig out of the the bunch I have ordered. This company will never get my order again I’m finish !

1
Date of experience: Dec 13, 2025

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Business Details

  • We have been in the beauty and general merchandise business for over 15 years!
    Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices.
    www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise.See more

  • email ask@ebonyline.com
  • call 8476479791
  • language https://www.ebonyline.com

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