Name: edenfantasys.com
Telephone: +17706041352
Rating: 4.9

Ron Finck Guest

1 year ago

FAst reply

She replied very fast, and I appreciate that! Thanks.

Date of experience: Oct 22, 2024

Victoria Ahmedkabrin Guest

1 year ago

Your customer service is great not only…

Your customer service is great not only did fix the problem with my address change but he ( Richard) helped me with a product.

Date of experience: Oct 21, 2024

Ronaldo Melo Guest

1 year ago

Anna is great

Anna is great, she is nice!!😊

Date of experience: Oct 21, 2024

Michelle Lyon Guest

1 year ago

Had to cancel an order

Had to cancel an order. Carmen graciously took care of my request in an expedient manner. Thank you!

Date of experience: Oct 21, 2024

Megan Guest

1 year ago

great deals and freebies

They always have great deals and freebies. They are also super helpful and nice when you contact customer service.

Date of experience: Oct 20, 2024

Monica Barnett Guest

1 year ago

very friendly and helpful

Date of experience: Oct 20, 2024

Garreck Gabbard Guest

1 year ago

I had an issue with one of my items and…

I had an issue with one of my items and the item was replaced immediately. Great customer service. I’ll be a customer for life.

Date of experience: Oct 20, 2024

Nini Guest

1 year ago

Amazing customer service and very kind…

Amazing customer service and very kind people!!

Date of experience: Oct 19, 2024

saintenne Guest

1 year ago

Fantastic company!

First time purchaser after reading great reviews about EdenFantasys and was very pleasantly surprised. Reached out to CS due to the item no longer working after a few months and was offered a replacement. Just placed a new order, the entire experience was seamless. I am a customer for life!

Date of experience: Oct 19, 2024

Kat Sim Guest

1 year ago

Customer service is really good! Quick and efficient!

Have yet to receive the ordered items, but the customer service is great!I ordered a few things last night and realised afterwards that the shipping AND billing addresses when using my automatic Google Pay function were both wrong. The shipping address itself was in a completely different country. I wrote them via messenger right away and asked to change both the shipping and billing addresses for my current one. This morning, an hour after their opening time, I hadn't heard any news and may have panicked a little, so I opened up a ticket on their website and explained the situation again.Unbeknown to me, someone had already seen my messenger request and already taken care of the issue ASAP. Both Anna (on messenger) and Lars (via the ticket on their website) confirmed that the addresses had been changed. Not even an hour later, my items were properly shipped!I will be writing reviews for my items on their website itself once I receive them, but so far I am immensely satisfied with their quick, cordial and efficient customer service. Thank you everyone!!