edenfantasys.com

4.9
4.9 Based on 1.0K reviews

Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for ne...

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Average Rating

4.9

/
5

1.0K Reviews

5 Star
94%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

Filtered Reviews

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Review Time

ricky
carmen was a great help

carmen was a great help. she took care of everything

5
Date of experience: Nov 21, 2023
Package was lost

Package was lost, fast response an being able to resend another package , or credit. I chose the 1st option.They are helpful and helped me understand what's going on. ✨️✨️✨️✨️✨️

5
Date of experience: Nov 20, 2023
Maria Duperon
Quick Replacement and Response Time

Answered any questions and concerns I had about receiving a faulty product but immediately went into the process of send me a new product without me even asking or prompting.

5
Date of experience: Nov 17, 2023
Carmen, Execute to Standard of Excellence

I found Carmen, in Customer Service, to be one of the exceptional performers I've encountered over many years of hiring and interfacing with Company representatives. She had nothing to do with the issue occurring, but her attention to detail, quick responses, and demonstrated concern was outstanding. As a retired HR director from a Fortune 13 company, I would hire, develop and promote Carmen.

5
Date of experience: Nov 13, 2023
ender jay
Support team is really helpful

Support team is really helpful, friendly and flexible, shoutout Carmen for the good customer service.

5
Date of experience: Nov 13, 2023
AB CO
Amazing support!

I've had a few hiccups with a few of my orders and have sent messages about them. Within a 24 hour period, my messages are replied to with efficiency and care! Carmen is an excellent worker in customer service. If you have any issues with your order, never feel shy to ask. The people working here are amazing and more than helpful!

5
Date of experience: Nov 08, 2023
Betsy
I purchased an item that I didn’t…

I purchased an item that I didn’t really end up liking it at all. It didn’t really work as expected. I contacted customer service got a super fast response and they told me to pick something else in that price range, one of the easiest and best companies as far as customer service. I have experienced in quite a while.

5
Date of experience: Nov 08, 2023
Misty Draughon
Had an issue with my order but they…

Had an issue with my order but they resolved it right away - prompt and friendly customer service.

5
Date of experience: Nov 06, 2023
Angie Dye
I had an issue with a product I had…

I had an issue with a product I had purchased and the customer service expert went above and beyond to make things right. They are excellent!

5
Date of experience: Nov 06, 2023
Syed Qadir
Very pleased with Carmen in the…

Very pleased with Carmen in the customer support unit. She patiently answered all my questions. This was my first purchase experience and she helped to make the right chices. Thanks Carmen.

5
Date of experience: Nov 06, 2023

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Business Details

  • Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for new and exciting new products to satisfy all your fantasies and desires. Every sex toy is tested and reviewed by our experts and our customers. We are a community of sex-positive, sex-loving, sex-inclusive, sex-progressive, and sex-affirming.See more

  • email customerservice@edenfantasys.com
  • call +17706041352
  • language https://www.edenfantasys.com

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