edenfantasys.com

4.9
4.9 Based on 1.0K reviews

Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for ne...

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Average Rating

4.9

/
5

1.0K Reviews

5 Star
94%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

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Review Time

aaron fletcher
Quick and very helpful.

5
Date of experience: Nov 06, 2023
Steph
Great customer service

Great customer service! Quick and polite, very helpful. Thank you so much, Richard.

5
Date of experience: Nov 05, 2023
ying
Awesome support team/customer service

I had made a purchase about a month back, but didn’t receive any new information from the carrier so I decided to contact edenfantasys’ support. Great decision, they were so quick to help me and were extremely clear when explaining what had happened to my order. They were able to give me some options on how I could proceed, and I was able to choose pretty quickly with their help. It was a wonder experience all around, thank you!

5
Date of experience: Nov 03, 2023
Grace Hausotter
Carmen helped me out a lot

Carmen helped me out a lot! Didn't make me feel embarrassed and assisted fixing my first order!

5
Date of experience: Nov 03, 2023
Kaylah Vail
Their customer service team is the best!

Had issues with one or two of the products and they gave me the choice to get a replacement or refund. Awesome! Second time buying from them and I will be buying again! -Kaylah

5
Date of experience: Oct 31, 2023
Becca
My initial call was regarding the purchase of a gift…

The first time I called was in regards to sending an anonymous gift. Max was more than happy to supply the information I was looking for and very gracious as well. A little while later my smart phone stalled on the billing info page so I called back. This time Richard was extremely helpful in taking my order over the phone instead of my continuing to struggle with the malfunctioning phone/webpage (I have a feeling my signal had dipped a bit) and I was able, with Richard’s help, to complete the transaction and cross another item off my “to-do” list today!Thank you guys for being the epitome of what customer service is all about! Cheers!

5
Date of experience: Oct 30, 2023
lindsey gainey
Best customer service experience!

5
Date of experience: Oct 29, 2023
JoJo
Customer service perfection

Customer service was very fast and very helpful, I received help with my issue almost immediately. Carmen was very polite, and made me very appreciative.

5
Date of experience: Oct 27, 2023
ItzRhMetall
Carmen is the best!

Carmen was really helpful when my order was damaged during delivery, helped me get a replacement the following day

5
Date of experience: Oct 26, 2023
Great customer service!

Great customer service and some awesome products!! Carmen is the best!!Thank you!!

5
Date of experience: Oct 26, 2023

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Business Details

  • Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for new and exciting new products to satisfy all your fantasies and desires. Every sex toy is tested and reviewed by our experts and our customers. We are a community of sex-positive, sex-loving, sex-inclusive, sex-progressive, and sex-affirming.See more

  • email customerservice@edenfantasys.com
  • call +17706041352
  • language https://www.edenfantasys.com

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