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edfenergy.com

edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%
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Filtered Reviews

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Review Time

Shirley Anne
Very helpful EDF Representative.

Very helpful EDF Representative.

5
Date of experience: Nov 26, 2025
Clinton
Very efficient

Very efficient

5
Date of experience: Nov 26, 2025
Sayyad jawad
Very polite understanding and…

Very polite understanding and respectful agent moreover very well knowledgeable about the job performing.

5
Date of experience: Nov 26, 2025
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angiee
Paul was very helpful

Paul was very helpful, he answered my queries and help set up my account. He replied to my emails very quickly and I’m grateful. Thank you!

5
Date of experience: Nov 26, 2025
Samuel Yaw Amponsah
Justine helped while still remaining…

Justine helped while still remaining polite, calm, confident and professional

5
Date of experience: Nov 26, 2025
customer
Good customer service

Your operative directed my query to the right area immediately and I received a prompt response.

5
Date of experience: Nov 26, 2025
Denise
Listen and dealt with query efficiently…

Listen and dealt with query efficiently and nice manner

5
Date of experience: Nov 26, 2025
PETER YOUNG
Michelle Hair was very polite and…

Michelle Hair was very polite and sorted the problem I had with my account very quickly telling me exactly what I had to do so she could rectify it very happy with the polite and efficient customer service.PETER

5
Date of experience: Nov 26, 2025
Molly willdher
Possible scam xx

Agent helpful

5
Date of experience: Nov 26, 2025
Mary Douglas
My call was answered quickly

My call was answered quickly, no hanging on listening to music.When I spoke to Kimberley she was very, polite, helpful and answered my questions well.

5
Date of experience: Nov 26, 2025
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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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