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edfenergy.com

edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%
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Filtered Reviews

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Review Time

Customer
I spoke to Hannah this morning…

I spoke to Hannah this morning regarding my concern regarding increased payments, and she kindly agreed to keep my monthly payments the same as I was in considerable credit. A very pleasant lady.

5
Date of experience: Nov 24, 2025
Nicole Young
Sharon was really helpful and explained…

Sharon was really helpful and explained regarding bills etc!

5
Date of experience: Nov 24, 2025
Susan diane
Carol from team 3c was very polite and…

Carol from team 3c was very polite and very helpful sorted everything out within 5 minutes of calling

5
Date of experience: Nov 24, 2025
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customer
Absolutely Lynn was amazing explaining…

Absolutely Lynn was amazing explaining to me really well about the tariffs

5
Date of experience: Nov 24, 2025
Gail Reynoldson
A call about my expiring expiry tariff…

A call about my expiring expiry tariff and missing bills handled quickly and efficiently. Unusually the call wait time was low.

5
Date of experience: Nov 24, 2025
Janice's
The advisor was very professional and …

The advisor was very professional and friendly

5
Date of experience: Nov 24, 2025
Mrs Linda brown
Very good service

Very good service

5
Date of experience: Nov 24, 2025
Geoff Race
Just needed a little clarification

Called EDF on behalf of my elderly brother regarding a change to his tariff and Ross was particularly helpful in explaining what would happen next and putting our minds at rest.Dropped a star only because it took a while before anyone answered my call.

4
Date of experience: Nov 24, 2025
Barbara
Fast and efficient

Fast and efficient. Very helpful and everything sorted.

5
Date of experience: Nov 24, 2025
Pauline Goodwin
Nikki was very helpful with my queries

Nikki was very helpful with my queries. Lovely lady to speak with. Her advice was really good. Thank you.

5
Date of experience: Nov 24, 2025
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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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