edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

Filter Reviews

Review Time

Jolanta
The gentleman was very polite and…

The gentleman was very polite and helpful. He was patient and understood my situation and resolved all my concerns

5
Date of experience: Nov 24, 2025
M. M
The customer service personnel I spoke…

The customer service personnel I spoke to this morning was very helpful. He was very confident and professional in dealing with all my queries and concerns. Thank you.

5
Date of experience: Nov 24, 2025
Abdulhafedh Ali
Good treatment

He treated me well

5
Date of experience: Nov 24, 2025
Jason
very helpful

very helpful

4
Date of experience: Nov 24, 2025
Colin Quilliam
Rachel Chester from EDF was fantastic…

Rachel Chester from EDF was fantastic at helping me. Really kind and understanding of my issue. Very knowledgeable and such a lively person to speak to. Thankyou

5
Date of experience: Nov 24, 2025
Carol McNulty
Because got back to me very quickly

Because got back to me very quickly. Sorted my problem

5
Date of experience: Nov 24, 2025
Richard Angell
The member of staff was very helpful…

The member of staff was very helpful and pleasant

5
Date of experience: Nov 24, 2025
Usman Qazi
The customer service was great

The customer service was great. Very helpful customer service agent to sort out a couple of issues. The rates are also very competitive but I already had EDF as our supplier when I moved in, and didn't feel the need to change.

5
Date of experience: Nov 24, 2025
Kerry
Quick to answer no waiting’ the…

Quick to answer no waiting’ the gentleman was pleasant and polite and thorough with my enquiry’ top service thank you .

5
Date of experience: Nov 24, 2025
Mr Hunter
Joanne gave very patient clear…

Joanne gave very patient clear information with no pressure.

5
Date of experience: Nov 24, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More