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edfenergy.com

edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%
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Filtered Reviews

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Review Time

Steve
Friendly and helpful

Friendly and helpful. Made my request easy to deal with. Would recommend EDF any time

5
Date of experience: Nov 21, 2025
Johanna Phillips
Happy Customer.

Hope was calm and spoke slowly so I could understand the information given. Her instructions were clear and she understood what I was asking.

5
Date of experience: Nov 21, 2025
Gloria
Sasha was very helpful and…

Sasha was very helpful and knowledgeable. She dealt with all my questions efficiently and assured me that my payments would be changed and likewise my tariff.She was an excellent person to deal with.

5
Date of experience: Nov 21, 2025
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Samantha
Good service.

Efficiently answered my questions & advised me on the next steps.

5
Date of experience: Nov 21, 2025
Toyin
Was very nice and attended to me well

5
Date of experience: Nov 21, 2025
Graham Reid
Quick call to Georgia to setup my…

Quick call to Georgia to setup my account, who was polite and efficient in dealing with my query.

5
Date of experience: Nov 21, 2025
octj
Shin was super helpful and reassuring

Shin was super helpful and reassuring. Was a pleasure to talk with her. She really had a lot of empathy for the customer and had a lovely, friendly manner.

5
Date of experience: Nov 21, 2025
customer
Prince was the representative I was…

Prince was the representative I was deadly with when closing the EDF Account.He was absolutely amazing and so knowledgeable in what I needed to do.Brilliant work.

5
Date of experience: Nov 21, 2025
Mike B
agent very helpful

agent very helpful. Computer attempt to alter direct debit - not so.

4
Date of experience: Nov 21, 2025
David John
Understanding employees who listen and…

Understanding employees who listen and ate helpful

4
Date of experience: Nov 21, 2025
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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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