elia.boutique

4.1
4.1 Based on 28 reviews

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Average Rating

4.1

/
5

28 Reviews

5 Star
66%
4 Star
14%
3 Star
0%
2 Star
0%
1 Star
21%

All Reviews

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Review Time

Charlotte
I subscribed last year through an advert and honestly what a waste of money. It's very very cheap fe

I subscribed last year through an advert and honestly what a waste of money. It's very very cheap feeling lingerie - AliExpress quality. The cups are weird shapes and overall finishing of the products is poor.

If you sign up to a box with a discount code you're unable to cancel your subscription until you have paid full price. This wasn't shown at the point of subscription when purchasing through SHOP and is buried at the very end of their Ts&Cs

Go to M&S or another high street shop and get a decent quality set for the same price.

** I've been asked to edit my review by TrustPilot which I have done to ensure it stays up. Make sure you read the Ts&Cs if you choose to subscribe but I'd strongly advise you don't as you'll find nicer quality lingerie at any other highstreet shop.

1
Date of experience: Feb 10, 2026
SRGAMING0623
I truly love this service!

I truly love this service! I've been placing orders for several months now, and while there have been a few minor issues (not related to quality, just receiving the same color and style as before), the customer support team has been fantastic. They sent me a replacement without requiring the return of the previous items. The support is always prompt and incredibly helpful. I really enjoy my beautiful underwear and the delightful extras included with each order. It feels like my little treat each month. The only downside is that once my order arrives, I find myself impatiently waiting for the next gorgeous set! Great job! Keep it up!

5
Date of experience: Dec 16, 2025
Tracy Walker
I'm completely enamored with this service.

I'm completely enamored with this service. I've been ordering for months, and although there were a couple of minor hiccups (not related to quality, just received the same color and style as before), the customer support is outstanding. They sent me a replacement without needing me to return the previous items. The support team is always available and quick to respond, incredibly helpful. I adore my beautiful underwear and the little surprises they include. It feels like a special treat every month. The only downside is that once I get my order, I can’t wait for my next beautiful set! Keep up the fantastic work!

5
Date of experience: Dec 16, 2025
Marcus
Delightful surprise box

I adore the little box filled with surprises, and the underwear is so thoughtfully chosen and well-crafted. I didn’t want to take off the last bra I received! I'm eagerly anticipating the next surprise box. The customer service is also prompt and considerate. Love this brand!

5
Date of experience: Nov 03, 2025
Reyax80
Comfortable and flattering fit

I saw reviews suggesting sizing might run small, but it was perfect for me. I’ve never had a bra fit this well; I’m petite but have a wide back from weightlifting, so straps usually fall down. I was pleasantly surprised by the fit, feeling like I wasn’t even wearing a bra. I also appreciate the chance to explore new colors, stepping out of my comfort zone. The packaging was beautiful, and I’m glad I took the plunge!

5
Date of experience: Oct 24, 2025
Customer service is top-notch!

Customer service is top-notch and their beautiful boxes are personalized with amazing quality. The sizing is accurate and fits wonderfully. I ordered the three-month box and was so pleased with it that I reordered! Highly recommend! 🩷✨

5
Date of experience: Oct 22, 2025
Hodierna
Excellent quality and a lovely surprise

Excellent quality and a lovely surprise!

5
Date of experience: Oct 06, 2025
Christabel Morris
Absolutely love it!

I’m on my second box and have loved every one! The sets are high quality, beautiful, and come with delightful little gifts. The support team was also very helpful and quick to respond to my inquiry.

5
Date of experience: Oct 06, 2025
Great quality and adorable styles

I've been subscribed for almost a year, and the quality keeps improving. I have so many favorites now, and I appreciate the little touches like stickers and paper flowers in the box.

4
Date of experience: Sep 24, 2025
Pixie Morris
Variety of beautiful sets received

I’ve received a variety of beautiful colors and absolutely love my sets. I’m building a bridal lingerie collection for the year ahead, and this service has truly boosted my confidence. Lingerie makes me feel good, and my partner appreciates it too — a win-win! I had a few initial issues, but they were resolved quickly and fairly. I’m now very satisfied with the outcome. Thank you for the excellent support!

5
Date of experience: Sep 23, 2025

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