Review Time
Our experience in addressing the email delivery issue has been quite disappointing. The support team has failed to offer any solutions despite a lengthy wait. This delay is impacting our customers and leading to considerable business losses for us. After 13 days, the problem remains unresolved.
Our experience resolving an email delivery issue has been extremely frustrating. The support team has not offered any solutions despite a lengthy wait. This delay is causing problems for our customers and significant financial losses for our business. After 13 days, the issue remains unresolved.
I subscribed to a personal plan to see if the service could manage multiple email accounts and calendars as promised. After five weeks and support downgrading to a basic version, it works but remains problematic. Reaching support for mobile is nearly impossible, and issues persist with the mobile application.
I signed up for a one-month free trial but decided to cancel. The cancellation process was frustrating, with no clear option to do so. The website redirects without providing a solution. Phone support was unhelpful, leading to a situation where my cancellation request was acknowledged but not processed. To make matters worse, I was charged despite my attempts to cancel.
Previously known as a different name, this subscription service offers a range of productivity applications and cloud services. It aims to improve collaboration and productivity for various users, combining traditional applications with cloud features for a versatile experience.
The recent changes to the application have been problematic. I encountered issues while trying to sort emails, which led to a lot of wasted time. Additionally, clients faced booking issues because the system incorrectly indicated my subscription was expired, despite being paid automatically for years. After troubleshooting for days, I found a temporary fix, but the issues continue.
I wish I could rate this software lower than one star. It tries to connect devices but demands excessive permissions for data access. If you don't comply, you can't use the service you already paid for. On top of that, you must log in repeatedly, making the experience incredibly frustrating.
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